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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 456 reviews

June 04, 2024

I like the idea of them picking up the car and delivering it back to me. Nice work!! More

by JUDYKOENIG497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Ciocca Ford of Souderton responded

Judy, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 03, 2024

2019 Ford Expedition Sunroof needed to be replaced. Grease all of head liner, sloppy. $2,000 bill. Pitiful. More

by GSLANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2024

Ciocca Ford is very hospitable and offers excellent customer service. Their service is easy to get an appointment and completes the work as promised. More

by DIVESILBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 01, 2024

I enjoy the feature of vehicle pickup and delivery at my office. Work is very thorough and of good quality. More

by JAY.CLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Hi Jay, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 01, 2024

Great service. JOHN PAUL did a great job getting the truck done as fast as he can. He was very helpful. Called to let me know what was getting done. More

by DOT3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales person
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Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Dot! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 01, 2024

Had never dealt with this gentleman before usually I deal with Tim or John Paul. I brought my car in for a routine oil change and tire rotation. Was alittle taken back when I was informed that with everyth More

by janestasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, janestasen! If there is anything else we can do to help just let us know! Have a great day!

May 31, 2024

Timely And very courteous. Easy to make an appointment for when you’re going to wait for vehicle. More

by BETS623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bets! We're always here to help if anything else comes up!

May 31, 2024

I didn’t meet Paul Roderman but my car was ready to go and in great condition when I got it. More

by HAYLYNNEHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 29, 2024

I like the The dealership as a whole. I like the pick up and drop off Service on the cars. More

by JAWS1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 29, 2024

Always can count on ciocca Ford of souderton to do the job right and in timely manner More

by CNEUM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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