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Ciocca Ford of Souderton
Souderton, PA
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 456 reviews
Verified Customer
June 12, 2024
The staff - everyone I talked to including the receptionist and mechanic - were amazingly nice and courteous. I highly recommend this Service Department!! Thanks. receptionist and mechanic - were amazingly nice and courteous. I highly recommend this Service Department!! Thanks. More
by toneatto
June 12, 2024
Very Helpful ! Kind ! Friendly ! Easy to talk too 😊 Also very knowledeable about the new car ! Kind ! Friendly ! Easy to talk too 😊 Also very knowledeable about the new car ! More
by Ronald S Couitom
Employees Worked With
June 07, 2024
Ciocca Ford of Souderton has a spacious lounge. I can easily make appointments and the staff is friendly. I can easily make appointments and the staff is friendly. More
by MEBJE
June 07, 2024
Noah, Preston, Dave, Tj and all the staff at the Souderton location were Rock Stars! This was the first time buying a car in 18yrs and they made everything super easy and overall an absolutely wonde Souderton location were Rock Stars! This was the first time buying a car in 18yrs and they made everything super easy and overall an absolutely wonderful experience! Noah took extra time and was so patient with me while explaining all the new features! If your looking to buy a car be sure to visit Ciocca Ford in Souderton!!! More
by PITYPARTY2010
June 06, 2024
I'm always pleased with the work they do. Also, they explain everything they did and what may be needed in detail. Also, they explain everything they did and what may be needed in detail. More
by PHILPHAN1
Employees Worked With
June 05, 2024
he is really caring, he really takes care of the problems we have regarding my car we have regarding my car More
by nadege
June 05, 2024
I took my car for repair because the backup camera was only working intermittently. They charged $300 for a software update. They told me the car was fixed and ready for pick up. When I put the car in rev only working intermittently. They charged $300 for a software update. They told me the car was fixed and ready for pick up. When I put the car in reverse to leave the dealership parking lot, the camera was not working. Then waited around for another 45 minutes to be told the next step in the repair process was $1,200 and if that didn’t work, the final fix option was another $1,200. I’ll just use my mirrors. I think charging $300 for a software update that didn’t work is excessive. More
by Sad Customer
Employees Worked With
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