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Ciocca Ford of Souderton

Souderton, PA

4.7
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 456 reviews

June 24, 2024

The staff is very pleasant to deal with. They kept me informed with what was happening with my vehicle. The car was ready in a timely manner More

by SMNOBLE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Smnoble! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 24, 2024

Who is Paul roderman . If that was the service guy he was terrific .both times he has help me More

by SPCTHACK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

June 24, 2024

Everyone was very kind & eager to help me to get to where I needed to be, price wise. I ended up leaving with a beautiful, new to me, car & a payment that I will be able to afford. They made a process that c More

by CBuchert528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

June 23, 2024

Ciocca of Souderton has an outstanding team of service professionals. They provide real time updates and recommendations and rapidly execute repairs. That’s why this is the only dealer I trust with our More

by criegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, criegg! Please let us know if we can do anything else to help!

June 21, 2024

On this occasion the service was very good. It has not always been this seamless More

by williamfarinasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

William, we are very happy to hear our service has improved from your previous visits. Customer service is our top priority!

June 20, 2024

The service and communication I received were fabulous. I was very please with everything. They made everything very convenient for me. More

by B.KBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 20, 2024

Whitney was great and accommodating! He was very calm which made me calm about buying a $52,000 truck. He cleaned the truck himself because service was gone for the day. Helped me transf More

by MY5SONS78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whitney Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

I recently had my car serviced and I couldn't be happier with the experience. From start to finish, the entire process was seamless and convenient. The team arranged to pick up my car from my home, which More

by Uchaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

Thanks Uchaudhry, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 19, 2024

Kamila was so sweet and helpful during the process of finding my car. She got us 4 different cars to drive and when we didn’t find anything we could afford she did her own research to find the perfect c More

by Sydpeoples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Jun 19, 2024 -

Ciocca Ford of Souderton responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

June 19, 2024

Tim was very helpful with what was covered under my extended warranty. And I liked that I got a video of what was going on under my car! More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic that did the assessment on what was wrong with my car.
Jun 24, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bobbie! We're always here to help if anything else comes up!

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