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Ciocca Ford of Souderton

Souderton, PA

4.7
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 456 reviews

July 03, 2024

Every time I go in and get my car serviced, they always give me exceptional service. I really appreciate the team there. More

by TOGETALONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Togetalong! We're always here to help if anything else comes up!

July 01, 2024

Tim was helpful and knowledgeable as we diagnosed several issues on my older Ford vehicle. More

by pakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 30, 2024

CFoS Service department are dedicated to serving their customers. That's why trust them with my Mustang Bullitt! I drive about 20 miles or just for work this car. Now my son Ford Escape they asked me t More

by RDEVONBROJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thanks Rdevonbrojr, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 30, 2024

The dealership was easy to get to and the car was serviced on time. Paul was very nice and I would absolutely return for all my car needs. More

by ANCHERRERA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 30, 2024

I was impressed when you had a driver to take my car and return after my car's inspection. You people did a good job. More

by KDETWEILER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 29, 2024

Thank you for a great service team - please keep us the great service - looking forward to continuing to work with your team More

by BOBRAU76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 28, 2024

Great experience. The team took me right away. They explained the process and next steps. The video summary at the end was a value added touch. More

by RTJ7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah was my salesman. Awesome!
Jul 01, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, RTJ! We're always here to help if anything else comes up!

June 27, 2024

They always do a good job scheduling me in and no problems with the service. More

by salong93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Salong! If there is anything else we can do to help just let us know! Have a great day!

June 27, 2024

Staff is courteous and helpful. I particularly like that they video inspections showing you what they're seeing and what they need to perform. More

by ept512a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

June 27, 2024

The staff is great and they worked on my car quickly and thoroughly. Thank you. More

by RDIETRICH357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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