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Ciocca Ford of Souderton
Souderton, PA
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 456 reviews
July 16, 2024
Kamila was enthusiastic, extremely helpful, and knowledgeable during the process of purchasing my new Bronco Sport. She orchestrated the test drive, negotiating, vehicle detailing, finance team col knowledgeable during the process of purchasing my new Bronco Sport. She orchestrated the test drive, negotiating, vehicle detailing, finance team collaboration, and delivery process within hours, so we could drive the car home on same day. I would highly recommend her! More
by CL
Employees Worked With
July 13, 2024
Noah was very nice and helped us in choosing our new F150. This is the second F150 we purchased from a Ciocca dealership. F150. This is the second F150 we purchased from a Ciocca dealership. More
by marjorie_davenport
Verified CustomerJuly 07, 2024
We’ve obtained services from this dealer for 15+ years. We’ve felt that they have treated us well during every visit, including this latest one. We like the inspection videos of our cars that they have s We’ve felt that they have treated us well during every visit, including this latest one. We like the inspection videos of our cars that they have sent us in the last couple of years. More
by Tom
July 06, 2024
The minimum I ca. Say is that they got the job done and took my money. Say is that they got the job done and took my money. More
by houseofphysics
Employees Worked With
July 04, 2024
Took my truck in for the works oil change package. They did not rotate the tires as was stated on the receipt. When I called them out on it they just denied it and told me the mechanic has a witness. They did not rotate the tires as was stated on the receipt. When I called them out on it they just denied it and told me the mechanic has a witness. I know they didn't do it because I have a marked wheel that was unchanged. Then when I got home. My windshield washer fluid lite came on so they obviously didn't top that off. Now I wondering if they even changed the oil! More
by rltrains
July 04, 2024
There was a lack of communication regarding my issue. My vehicle was with them for an entire day. I was told to expect a call by early afternoon. I never received a call. I stopped by with two hours unti My vehicle was with them for an entire day. I was told to expect a call by early afternoon. I never received a call. I stopped by with two hours until close and was told there was no way the service could be provided. I would like the opportunity to speak to a manager to discuss the matter More
by BDHGALLAGHER
July 04, 2024
Good service. They hold to the car warranty. And perform well. They picked me up at home and take me back to the service center on a service call. They hold to the car warranty. And perform well. They picked me up at home and take me back to the service center on a service call. More
by dmmcaugh8
Employees Worked With
July 03, 2024
I had the most wonderful experience! My service agent was not only professional, but he was also patient and kind. I will definitely recommend anyone to bring their car here. I know I wi My service agent was not only professional, but he was also patient and kind. I will definitely recommend anyone to bring their car here. I know I will moving forward. Thank you for a great experience. More
by MLYNNEW
