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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
456 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 456 reviews

August 18, 2024

My first experience at Ciocca Ford of Souderton was wonderful. The check-in process was simple and the staff was extremely helpful and friendly. I was happy to wait in the lounge until service was comp More

by BRIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
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Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Brianna! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 17, 2024

Recall work, prompt and professional! You demand 15 words, ok, cranky old men can count. More

by Atkins1761
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you for the kind review regarding the recall work, Atkins. Please let us know if we can be of further assistance!

August 17, 2024

The crew at Ciocca Souderton was just the right amount of hands on and helpful. They made buying my first car on my own a comfortable process More

by SAM.SALEMNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Mike
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Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 17, 2024

Very friendly, set clear expectations, timely communication, clean waiting area, responsive to all my questions and concerns. More

by CORYCANNONANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Cory! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 15, 2024

Very friendly and keep you well informed on what's going on with your cars progress. More

by henryhammond1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Henry! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 15, 2024

Excellent service and support throughout the purchase process. Salesman Mike Bliem was very responsive and helpful as we settled on a vehicle. More

by BRADELROD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bliem
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Aug 15, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bradelrod! We're always here to help if anything else comes up!

August 14, 2024

My appointment for an oil change was right on time. Friendly service and comfortable waiting room. More

by HDENSMORE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 14, 2024

I waited for my car. The man at the desk communicated to me several times Thoughtful More

by eileenhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating, Eileenhl. We really appreciate your business. Please let us know what we can do for you in the future.

August 14, 2024

Service personnel are always very polite, helpful and knowledgeable. Quality work is completed in a timely manner. More

by WEREEDENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Hi Wereedenglish, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

August 14, 2024

Stopped by to have coolant system looked at and topped off it was on low side. Was able to get it looked at and was told water pump was leaking was covered by warranty and replaced on a spot. also had bra More

by cfmoto2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
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Aug 15, 2024 -

Ciocca Ford of Souderton responded

Cfmoto, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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