Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ciocca Ford of Souderton
Souderton, PA
455 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 456 reviews
August 24, 2024
I have always received excellant service from the Souderton Ciocca Ford garage. They have never let me down! Souderton Ciocca Ford garage. They have never let me down! More
by JOANNEMOYER35
Verified CustomerEmployees Worked With
August 24, 2024
I prefer multiple choice haha. My experience has been nothing but great with this dealership. My experience has been nothing but great with this dealership. More
by JAMESFACKLER
August 23, 2024
What started out as a pleasant experience with Ford Motor Company and Ciocca Ford turned into a series of lies and deceptive business practices. Company and Ciocca Ford turned into a series of lies and deceptive business practices. More
by NONE23
Employees Worked With
August 21, 2024
Went for the works service took just over an hour,a little long wait but ok.was informed it will need front brakes soon. little long wait but ok.was informed it will need front brakes soon. More
by jstdntkno1
August 21, 2024
We are happy with the service we received. We have used the service for 5 yrs now. Efficient and courteous with an explanation of what they were doing. The five point inspection is a good wa We have used the service for 5 yrs now. Efficient and courteous with an explanation of what they were doing. The five point inspection is a good way to detect a problem early. More
by DLANG06
August 21, 2024
Was in for warranty work. They found a seal leaking. Once the parts arrived I was told it was a full one day job. Could go into the second day till mid morning. I believe it w They found a seal leaking. Once the parts arrived I was told it was a full one day job. Could go into the second day till mid morning. I believe it was in for 3-4 days. We were down a truck in our fleet We were expecting only day and a half. lots of scrambling to complete some jobs we had that week. More
by Pw@soudertonborough.com
August 21, 2024
First time here for service, Paul has been great to deal with no complaints so far with no complaints so far More
by J.FASY
Employees Worked With
August 21, 2024
I’m kept in the loop at all times. Service personnel and quality of work is what keeps me coming back Service personnel and quality of work is what keeps me coming back More
by KATHLEENBINTNER
Employees Worked With
August 21, 2024
Good friendly service but had an issue with the badly designed Ford lug nuts that would have cost $250 estimated replacement for the lug nuts and an unquoted amount to get the old ones off. Why would I designed Ford lug nuts that would have cost $250 estimated replacement for the lug nuts and an unquoted amount to get the old ones off. Why would I replace a design flawed product with the same product? I don't blame Ciocca but Ford should be ashamed. Purchase of a couple sockets and off brand lug nuts plus a little time and problem solved. I suppose as a dealership, they are somehow hampered in discussing possibilities with their customers. More
by ROTHENBJ
Employees Worked With
August 19, 2024
They have a fiendly staff and great service team. I schedule my services as I wait and they always complete the job in a minimal amount of time. I schedule my services as I wait and they always complete the job in a minimal amount of time. More
by MIKEHRICAK
Employees Worked With
