Ciocca Ford Lincoln of Flemington

Thoughtful and helpful with no pressure All of the employees answered my many questions and went above and beyond to help me get the vehicle I needed. I would definitely return to this deale All of the employees answered my many questions and went above and beyond to help me get the vehicle I needed. I would definitely return to this dealership. More

Great Customer Service We have used this dealership in the past and have always had a seamless experience. This time was just the same, great customer service by our sales We have used this dealership in the past and have always had a seamless experience. This time was just the same, great customer service by our sales person Nick Hriczko he was quick answering all our questions and did a great job getting us in our new lease. More

Friendly and helpful, not pushy Recently purchased Ford focus from this dealer, staff was helpful and everything went smoothly. Didn't feel pressured to buy a bunch of extra stuff Recently purchased Ford focus from this dealer, staff was helpful and everything went smoothly. Didn't feel pressured to buy a bunch of extra stuff or anything. Would recommend. More

Great service from purchase to servicing. My salesperson -- Peter Puglia -- was very helpful and went beyond to make our car buying experience easy. In fact, we had a choice between a number o My salesperson -- Peter Puglia -- was very helpful and went beyond to make our car buying experience easy. In fact, we had a choice between a number of different branded cars and a number of Ford dealers and a major factor in choosing Ford and in choosing Ditschman was our sales experience and my past experiences with car buying at Ditschman and getting my cars services at Ditschman. We now own three Ford cars in our family -- two of them purchased from Ditschman. More

Outstanding Service Mark and Denis were professional, knowledgeable, and friendly. Mark took his time to find out how I use my truck and matched me up with the perfect C Mark and Denis were professional, knowledgeable, and friendly. Mark took his time to find out how I use my truck and matched me up with the perfect Certified Pre-Owned F-150. His knowledge of all the technology in the truck was thorough, from the manufacturing process and materials to the comfort and driver-assist features that I use every day. Denis researched many different financing options for me and explained them all clearly. He also guided me through the details of an out-of-state registration. From my first conversation with Mark, it was clear that the process was about finding a vehicle that met my needs rather than just trying to make a sale. The process of negotiating a price was open and fair, and based on third-party info. I was bringing my previous F150 here for service and now that I have purchased a vehicle here, I will never go anywhere else. The Flemington Family of dealerships stands apart from every other dealership I've ever dealt with in its commitment to its customers and to providing outstanding service. More

Excellent experience This is the third vehicle that I have purchased from Mark and my family's 7th. Mark and the rest of the team at Ditschman/Flemington Ford Lincoln are This is the third vehicle that I have purchased from Mark and my family's 7th. Mark and the rest of the team at Ditschman/Flemington Ford Lincoln are the most professional in the industry. They have always offered us the best prices and services that customers can receive. I would highly recommend Mark and the rest of the sales and service team to anyone who is looking for a new or used vehicle. We are customers for life! More

Excellent new car buying experience Friendly, attentive, no pressure. I decided I wanted to order a new vehicle and was expecting the dealer/salesman to try to sell me one off of the lo Friendly, attentive, no pressure. I decided I wanted to order a new vehicle and was expecting the dealer/salesman to try to sell me one off of the lot, which I knew none of those suited my needs. But I was pleasantly surprised that did not happen nor was there any pressure to order a higher end trim or other unwanted options. When my vehicle arrived everything was very smooth, relaxed, and easy. The walk through of the vehicle - showing me all the features - was excellent. I felt like the experience was more like going to a fine restaurant, where everyone is there to serve you and make sure you are happy. More

Quick and easy I traded my 2011 F150 in for a 2015. Chris Tommins made it quick and easy, he is very helpful and was a pleasure to work with. I recommend him highly I traded my 2011 F150 in for a 2015. Chris Tommins made it quick and easy, he is very helpful and was a pleasure to work with. I recommend him highly as well as Ditschman Ford in general. More

Great Experience!!! This is the third vehicle I have purchased from your dealership. I keep coming back because of the professional no pressure atmosphere that exists th This is the third vehicle I have purchased from your dealership. I keep coming back because of the professional no pressure atmosphere that exists there. You have also always been fair with your trade in offers. Please keep up the Great work and I will be back again. Peter Puglia was just outstanding in the way he handled our purchase. Until next time. David Rego More

terrible service center other then Jeff This service center has disappointed time after time. My past experiences have included service employees telling me gaps in the plastic in my doors w This service center has disappointed time after time. My past experiences have included service employees telling me gaps in the plastic in my doors were "normal" despite me telling them the gaps were not present in the same car (model and year) in both my mother and sister's car. I was also rudely told by an employee that the foreman had been doing this for a long time and knows what he is doing. Putting down the customer and not believing them when told something was not correct, really? Finally after 3 trips, showing the foreman images of the car without gaps (after again being told it was normal) the issue was fixed. Turns out during a previous service visit in which a door latch recall was performed, it was not done so correctly. So I had been driving around with incorrectly installed door latches (a bit of a saftey concern if you ask me) and would have continued to do so had I not fought with the service members and came back time after time insisting this was not correct. I will say this was only one negative experience. I have had other issues with this dealership including my carpet coming off 2 days after purchase and upon fixing this there was mud on my ceiling and my floor mats were left in the shop (I had to make an extra trip back to have this fixed / returned). Again only a few examples of my negative experiences here. During this last visit I came in because I had a free oil change coupon. I worked with Jeff who offered a free car wash and a nice print up of recommended service in the future. He did not pressure me to get this done then and explained everything to me. I would recommend Jeff and only Jeff. He is the only service memever I have found to be competent and provides excellent customer service. More