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Ciocca Ford Lincoln of Flemington

Flemington, NJ

4.7
6,966 Reviews
Call Dealership (908) 782-3673
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215 US-202

Flemington, NJ

08822

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6,966 Reviews of Ciocca Ford Lincoln of Flemington

October 09, 2023

Rick Hungerford was a fantastic sales agent-- he kept us informed about the delays in production over the last year and provided excellent delivery service and support-- I feel very comfortable dealing wit More

by DDZEMA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Hungerford
Report | Print
Oct 10, 2023 -

Ciocca Ford Lincoln of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 09, 2023

Easily the worst customer service I've ever received from a service department. I had my car in 10 weeks ago and paid to have a problem diagnosed. It has now been ten weeks of unreturned phone calls and text More

by rcwpublic
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ditondo, Jeff Montemurro
Report | Print
October 05, 2023

Way overpriced labor and tried to charge me $172 for a part I could buy at another dealer for $100. More

by Ridman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siana
Report | Print
October 03, 2023

Excellent service considering arrived with no appointment. Battery was replace and alternator checked very promptly. More

by C.K.POWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Montemurro
Report | Print
Oct 05, 2023 -

Ciocca Ford Lincoln of Flemington responded

Thank you very much for such a great review, C.K! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 03, 2023

I really like the videos that the service technician provides to show the work being done. More

by MWDORING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hendrickson
Report | Print
Oct 05, 2023 -

Ciocca Ford Lincoln of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 02, 2023

Mike was very helpful to us me in 2021 and again in 2023. He explained everything in detail More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barone, Matthew O'Brien
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Oct 02, 2023 -

Ciocca Ford Lincoln of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 02, 2023

Everyone was very nice, patient and helpful. Would recommend the dealership. Also professional. Yet comfortable, atmosphere. :) More

by Jane0924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Baez Jr. , David Harry
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Oct 02, 2023 -

Ciocca Ford Lincoln of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 02, 2023

I always have a great experience at Ciocca Ford great service and great people and very knowledgeable thanks More

by sarisky53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Baty, Mike Ditondo, Suzanne Nickel, Kelly Dunn, Jessica Rogers, Shane Hoiles, Josh Cordero, Kat Albert, Flora Kandil, Jeff Montemurro
Report | Print
Oct 03, 2023 -

Ciocca Ford Lincoln of Flemington responded

Thank you for your positive review! We are glad to hear that our service has remained consistently excellent throughout the transition from previous ownership to Ciocca. We appreciate your feedback and hope to continue providing you with great service in the future.

October 01, 2023

Terrible communication. Couldnt get a hold of my advisor, and service manager did not call back. More

by MGLUCK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carly hendrickson
Report | Print
October 01, 2023

Been going here several years to service my MKZ. .never wait, all personnel highly trained and friendly. More

by LAKJF724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siana
Report | Print
Oct 02, 2023 -

Ciocca Ford Lincoln of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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