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Ciocca Chrysler Dodge Jeep Ram of Flemington
Flemington, NJ
4,032 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,032 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington
September 03, 2015
Good deal, nice staff Salesmen Ken Schoenlank and Mamdouh Aziz were extremely helpful and addressed all concerns quickly and to our satisfaction. Kevin Hayden at the financ Salesmen Ken Schoenlank and Mamdouh Aziz were extremely helpful and addressed all concerns quickly and to our satisfaction. Kevin Hayden at the finance desk presented the additional coverage options without pressure. More
by New Jeep owner 8/15
Employees Worked With
Mamdouh Aziz, Kevin Hayden
September 03, 2015
Excellent service and great, helpful employees! We had a wonderful experience!! Mamdough and Medhat were so friendly, knowledgeable, and thorough. Thank you! We love our new Jeep and will definitel We had a wonderful experience!! Mamdough and Medhat were so friendly, knowledgeable, and thorough. Thank you! We love our new Jeep and will definitely refer friends and family to the dealership. More
by Lovemyjeep
Employees Worked With
Medhat Aziz, Mamdouh Aziz
September 01, 2015
no communication between sales platform, uncaring attitude Found a GMC truck that I was interested in on line and called Flemington Car and Truck Country. This would be my second purchase from the dealer as m Found a GMC truck that I was interested in on line and called Flemington Car and Truck Country. This would be my second purchase from the dealer as my first was through their Nissan site. I was told that the truck was on the property of their Dodge lot. I spoke to a female in “internet sales” who took my information. I was called by Scott who I believed to be the salesman. He was trying to answer my specific questions about the car but had to have another person, Lou, call me back. It was at this time I learned that Lou would be the salesman. When speaking with him he seemed very rushed an occupied. I was told that he would get the answers to my question and call me in “3 minutes” after about 20 minutes I called back and asked for Scott. Scott transferred me to Lou who transferred me right back to Scott. At this point I feel like I’m being shuffled back and forth. I knew what I wanted to pay for the truck and they agreed over the phone that the price was good. I told them at 3Pm that I would provide whatever information they needed to expedite the process. I was told to send photos of the insurance and registration and they would start the process and contact my insurance company. I arrived at the dealer at 430pm and met with Lou. He was low key and seemingly unmotivated. He couldn’t answer most questions because he says he sells Dodge. He then brought over the used car sale manager. He was very impersonal and had a very standoff approach. There were issued with the truck that included a broken windshield and low oil and fuel filter life left as per the onboard computer. They told me everything was changed and they must have forgotten to reset the computer. Seeming harmless mistake if it was in fact an oversite. But, what else did they not do? They agreed to replace the windshield and oil change only after I was losing interest in buying the truck. I was sent over to Lou’s desk to start the paperwork. What happened to preparing it before I came in? When they tried to contact the insurance company they had closed for the day. They said sorry, we can’t let the car leave today. I had to no longer put the truck in the business name and now in my personal name. When I inquired to who dropped the ball on not contacting the insurance company they couldn’t care less. At the end the only decent person I dealt with was the gentleman who I wrote the check to. The salesman Lou didn’t even shake my hand at the end of the deal. Would never go back or suggest anyone else to do so either. More
by AudiRs5
Employees Worked With
Ken Orlando, Medhat Aziz, Lou Avitabile, Scott Schilling
September 01, 2015
Friendly and helpfull From the sales staff to the management team all were helpful and honest when recommending a vehicle and options. I will definitely shop their again. From the sales staff to the management team all were helpful and honest when recommending a vehicle and options. I will definitely shop their again. More
by ssgrudy1
Employees Worked With
Frank Krohel, Kevin Hayden
September 01, 2015
Great experience Eder was a good sales assist in everything he could so I could obtain the car of my choice . Very good at what he does . Eder was a good sales assist in everything he could so I could obtain the car of my choice . Very good at what he does . More
by Luis0830
Employees Worked With
Eder Gonzalez
September 01, 2015
Just brought a New Jeep Wrangler We purchased a new Jeep Wrangler Unlimited and Dave T our salesman was great. He listened to our needs and was understanding. We had a very good exper We purchased a new Jeep Wrangler Unlimited and Dave T our salesman was great. He listened to our needs and was understanding. We had a very good experience. No hassle and extremely smooth process. Aziz was helpful and personable as well. Overall great team we worked with. More
by derrick1989
Employees Worked With
Renny Henderson, Medhat Aziz, David Tonnesen
September 01, 2015
Low Pressure Sales Strategy, High Customer Satisfaction If you need/want a car and its Chrysler/Jeep/Dodge, you have to come see the team!!! First, it starts off working with the sales team (in my case Joh If you need/want a car and its Chrysler/Jeep/Dodge, you have to come see the team!!! First, it starts off working with the sales team (in my case John and Ryan). Not once did I ever feel pressured into buying my new Durango (which is awesome by the way). I never got the, "this deal only lasts so long" or "we don't know how long the program is going to last" I've heard from other dealers. It was as simple as "here's our numbers, let's see what we can do if and when you're ready to buy a car, hopefully from our dealership. Then, the team went to work finding the vehicle I wanted with a certain trim package... never felt pressured into taking a vehicle off the Flemington lot. The team ended up getting a vehicle that met my specs from 120-150 miles away. I'm sure other dealers do this too, but to be honest, it has been my experience that past dealers made this out to be an inconvenience for them. Now, I know the Dodge team had to take time out of their schedules to get this vehicle for me, but never did they make me feel I was inconveniencing them. Now let me share an accessory story with you. I wanted a few bells and whistles added to the Durango (hitch, wiring harness, steps, ambient light lit), and most went off without a hitch (no pun intended). However, the one toy I really wanted was the ambient lighting kit. After waiting 2 weeks, Sales notified me unfortunately that the accessory vendor was no longer supplying the lighting kit, and Dodge didn't have an alternate supplier. I was disappointed to say the least as this was the 1 thing that was totally unnecessary (you know what they say.... us boys and our toys) but was going to put the fun factor of the truck way up. Sensing my disappointment, the dealership searched out a solution, and guess what...... they got that light kit for me!!! They located a vendor who agreed to install an even nicer kit than originally offered, honored the original price, and arranged installation for me prior to even taking delivery of the vehicle. To top it off, they agreed to cover it as well under my Dodge warranty. Let me move on to Finance and Kevin.... smooth as silk just like the sales team. You know will all cringe when getting to the Finance guys right...... they are the unfortunate soles that have to entice us car buyers to buy all those extended warranties and we normally have to sit thru the presentation of why all the extended warranties are imperatives. Not with Kevin and not with this team. Kevin simply lays out the options of what gets covered by what warranty and how much it will add to the cost. Again, I never once felt pressured into buying any of the coverages offered. If you're in the market for a car (even if its not a Chrysler/Jeep/Dodge), you might want to give these vehicles a look and give this team a shot at earning your business. And if you do, may your experience be as gratifying as mine and may you walk away 100% satisfied like I. More
by New Durango Guy
Employees Worked With
John Freudenberger, Kevin Hayden, Ryan Setnicky
August 31, 2015
Smooth easy experience at Flemington Overall a great experience at Flemington Jeep. The sales team took the time to explain the vehicle's features in detail and locate exactly the type o Overall a great experience at Flemington Jeep. The sales team took the time to explain the vehicle's features in detail and locate exactly the type of vehicle I was looking for. Everyone I dealt with when above and beyond. Delivery of the vehicle was very smooth. More
by Eroth
Employees Worked With
Daryl Rubenstein, Medhat Aziz, Eder Gonzalez
August 30, 2015
Excellent buying experience. Very knowledgeable sales person Very knowledgeable sales staff that are very friendly and not pushy. The sales man George works to meet a fair price for a reliable vehicle. Very knowledgeable sales staff that are very friendly and not pushy. The sales man George works to meet a fair price for a reliable vehicle. More
by Wrangler
Employees Worked With
George Vdokakes
August 29, 2015
Excellent service This is the second Jeep I have purchased from the dealership and the service is why I returned. Ryan Setnicky was willing to work with my needs and b This is the second Jeep I have purchased from the dealership and the service is why I returned. Ryan Setnicky was willing to work with my needs and budget to find the perfect vehicle. I highly recommend Ryan and the dealership as a whole. More
by Jeeplover40
Employees Worked With
Medhat Aziz, Ryan Setnicky
