Ciocca Chrysler Dodge Jeep Ram of Flemington

Unpleasant Experience to say the least There were MULTIPLE issues with the purchase of our new car from this dealer. The Sales Manager was unprofessional and the General Manager did not res There were MULTIPLE issues with the purchase of our new car from this dealer. The Sales Manager was unprofessional and the General Manager did not respond after several attempts to contact him. If you are looking for a good experience or customer service go elsewhere. More

Frank Rules Frank & Aziz were great to deal with I recommend both of them. I wish car dealers could speed up the buying process. I like the no appointment servic Frank & Aziz were great to deal with I recommend both of them. I wish car dealers could speed up the buying process. I like the no appointment service on my new Jeep. More

Good experience buying a car for certain! The gentleman that helped me purchase my car Frank was extremely helpful. And by all means went out of his way, and spent a great deal of time with m The gentleman that helped me purchase my car Frank was extremely helpful. And by all means went out of his way, and spent a great deal of time with me while buying my car. And during the whole process Frank made getting the car very easy & convenient. Couldn't have asked for better service. Usually like to buy off from an individual rather then a dealership, but everything went as good as I believe it could have. Will be back in the future for sure. More

Ram 2016 Lou was extremely professional and it not put any pressure on me to buy the truck. He was very knowledable about the vehicle and all the features. Don Lou was extremely professional and it not put any pressure on me to buy the truck. He was very knowledable about the vehicle and all the features. Don Thompson was very professional and walk me thru the entire Sales process and took his time in going over the pricing and rebates. Aziz review all the necessary paperwork and made me feel so comfortable. More

Ram 1500 My experience with Flemington Dodge was excellent. The vehicle was as promised and exceeded my expectations. The salesman Frank Krohel was knowledgeab My experience with Flemington Dodge was excellent. The vehicle was as promised and exceeded my expectations. The salesman Frank Krohel was knowledgeable and explained the vehicle thoroughly. More

Yeah right! 4.9!!!??? Must just be the way i look or something. Lets start with the PT Cruiser I took in for repair. Replace motor mount.3 weeks later, back to de 4.9!!!??? Must just be the way i look or something. Lets start with the PT Cruiser I took in for repair. Replace motor mount.3 weeks later, back to dealer.Problem? Another motor mount! 3 weeks later they tell me now its a transmission mount. xxx?! I bought that car used and took it to Chrysler because it is a Chrysler.I took it there for a tune up. What the xxxx do they do on their 120 point inspections if its not inspecting? And how did you change the motor mounts to begin with to not notice they should have all been changed at the same time??? So after they tried to get me for another $1000+ for 1 new transmission mount I felt to unsafe in the car. I said screw it, i'll eat all the cash I just sunk in it and get a new car.I researched the Chrysler 200, Ford Fusion and the Mazda 3. I decided to get the 200 only because Chrysler dodge jeep had the better trade in value. A lousy $200 better. ( Thats my bad ) So I get stuck with Andrew the sales guy. Did I leave with the 200? No. They were unwilling to switch tires on the one i wanted. It had rims that looked like they were galvinized. So I went with a 2015 Dodge Dart instead.BIG MISTAKE! Brand new car. Before it hit 20,000 miles it started stalling WHILE DRIVING!!!!!!!!! 30,000 miles the tire pressure sensors in the tires have falling off. Click clanking in there like a toy rattler.So Andrew told me i could take it to any dealer for repair ( Honda is only 5 minutes from my house) ( cheesy sales tactic, tell you what you want to hear) So I took it to the dealer closer to my house for the click clanking sound. In that process it's determined that I need new tires so they do that and tell me the clanking was the tire pressure sensor in the wheel and that it was still under warranty to take it to Dodge. To my surprise they blame the other dealer for breaking the sensors during the tire change. xx!xx!BFS!!! As for the stalling while driving? After a 2 week wait time for an appointment.They say that the Multi air engines are KNOWN to stall when low on oil. Told me all was better know that they did a $70 oil change.I guess not knowing that when I called for the appointment the guy on the phone told me the same crap and had me check the oil. Remember, I just had it at another dealer this reason. not even 2000 miles earlier and had an oil change then.My research shows that Dodge recalled earlier Dart models for same reason. One good thing, they did put that stupid crap on paper. If...I mean, when I get into an accident because my car stalls going down the highway I am going to sue the xxxx out of them( If I survive) for their admission to said problem. I mean seriously, does that make sense to anyone??? That A company is putting out a product that they KNOW WILL STALL, PUTTING YOU IN DANGER???This dealership is a bunch of crooks. PATHETIC! Expected a lot more from a company that was baled out with my tax dollars! Buyers beware! More

Great experience with Lou My husband and I had a great experience with Lou at flemington Jeep. After test driving a couple of jeeps, we knew exactly which one we wanted. All we My husband and I had a great experience with Lou at flemington Jeep. After test driving a couple of jeeps, we knew exactly which one we wanted. All we had to do was show up to sign paperwork and go over the car features. The entire staff was helpful but Lou really exceeded my expectations. He arranged for our old lease to be handed in, added our new car to our insurance, and made the experience as seamless as possible. He's professional and knowledgeable and I highly recommend Lou to anyone looking for a car. More

Dealer ignored my request to not receive these stupid emails The salesman was a nice guy, but he seemed distracted with his cell phone and was unsure of how to handle a cash sale. I tried to buy a used Jeep w The salesman was a nice guy, but he seemed distracted with his cell phone and was unsure of how to handle a cash sale. I tried to buy a used Jeep with cash. I test drove the car a day earlier, left a deposit, and made arrangements to return the next day with the balance of the payment and proof of insurance. When I arrived at the dealership, the paperwork was not finished and the transaction was slow and the business office moved at a snail's pace. My time is valuable and I could not seem to impress upon them that I had no time to waste. It was impossible to light a fire under any of them to move quickly so I could get on my way. They move at their own pace and that's that. It was as though this was the first car they ever sold and were learning how to do the paperwork. I don't understand why (in this age of technology), I should have to be at a car dealership for an hour to pick up a used vehicle on a cash purchase. To compound this bad experience, the dealership failed to give me the Title to the vehicle or to charge sales tax on the purchase, so when I went to the MVC to transfer title and get commercial plates, they rejected me and I had to return to the dealership to pay the sales tax and get the Title. Again, was this their very first car sale? More

Professional and Pleasurable Ease and pleasure of working with salesman. No pressure. Courteous and pleasant sales person. did not have to spend an extraordinary amount of time Ease and pleasure of working with salesman. No pressure. Courteous and pleasant sales person. did not have to spend an extraordinary amount of time buying car. More

Delivered as Promised Eder Gonzalez was able to deliver our new Grand Cherokee for the pricing we wanted. A pleasure to deal with and efficient to work with. Highly recomme Eder Gonzalez was able to deliver our new Grand Cherokee for the pricing we wanted. A pleasure to deal with and efficient to work with. Highly recommend him and Flemington Jeep More