Ciocca Chrysler Dodge Jeep Ram of Flemington

Nice place to do business with. Take a look into the dealership and visit Ali Take a look into the dealership and visit Ali More

Unprofessional, bad business, not a place I would recommend buying from. We were unable to negotiate a price on Saturday and walked away with no issues or concerns. Monday morning we get a call from recommend buying from. We were unable to negotiate a price on Saturday and walked away with no issues or concerns. Monday morning we get a call from Sam, the salesman we spoke with on Saturday. Sam told us his General Manager was not there on the weekend but was at work today and he approved a sale price and trade in price. He sent a screenshot of the prices to my wife. We both agreed on the price and purchase of the car. Sam asked for a $1,000 deposit. I informed Sam that we would put a deposit down on the car we just needed something in writing sent via email or text. He agreed and said he would go down to service department and get something in writing. 2.5 hours later Sam calls back and tells us they sold the car to another person. Sam apologized and acknowledged that this should not have occurred. I then spoke with Ken the manager. Ken was rude and did not offer to correct the issue. As a matter of fact, when I advised Ken that he was the manager that ok’d the deal this morning (I later verified he was the same manager that was there over the weekend) with us and that he should not have approved a second one on the same car, he said the car is not sold until it leaves the lot. Ken did not understand the words pending purchase. A price was agreed upon in writing and a deposit was to be placed once Sam sent the paperwork. Not a family run business. I would not recommend Ciocca to anyone. Unprofessional, unethical, immoral, and just the reason that used car salespersons get a bad reputation. Here it is well deserved. Congratulations to Sam, Ken, and the rest of the team at Ciocca at Flemington. I wish the best of luck to the person(s) who purchased the 2016 bmw x3 35i xdrive with 23,000 miles, black in color with mocha interior. ZERO STARS to the team at Ciocca!! More

Ali and the team were very helpful and we appreciate the service we received from them! service we received from them! More

The best experience I’ve had buying a new truck from a dealership in a long time dealership in a long time More

Everyone at this dealership is extremely friendly and helpful. They take the time to walk you through all of the features of their vehicles and share their knowledge of jeeps in general. helpful. They take the time to walk you through all of the features of their vehicles and share their knowledge of jeeps in general. More

Best new car buying experience that I have ever had. I worked with Bob Montgomery and he is very professional, patient and communication was top notch. Easiest salesperson to work with. I would absolu I worked with Bob Montgomery and he is very professional, patient and communication was top notch. Easiest salesperson to work with. I would absolutely go to Ciocca again to purchase a car. Very happy customer! More

Purchased car over the phone after viewing online. Best experience ever. I was in the automobile industry for 35 years and Ciocca did and amazing job and they follow up to make sure that I'm satisfie Best experience ever. I was in the automobile industry for 35 years and Ciocca did and amazing job and they follow up to make sure that I'm satisfied!!! More

My continued use of Ciocca servicing my vehicles is a statement. Action does speak louder than words. statement. Action does speak louder than words. More

I had an absolutely amazing experience working with Ail, They are all very professional, extremely helpful and just pleasant all around. I worked mostly with Ali and Anthony and I couldn’t say enough kind t They are all very professional, extremely helpful and just pleasant all around. I worked mostly with Ali and Anthony and I couldn’t say enough kind things. Oh, and I love the Jeep! More

Super amazing, mega helpful, just wonderful people work there! Had a most stress free car buying experience! there! Had a most stress free car buying experience! More