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Ciocca Chevrolet Buick GMC of Atlantic City

Atlantic City, NJ

4.0
110 Reviews

430 N Albany Ave

Atlantic City, NJ

08401

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110 Reviews of Ciocca Chevrolet Buick GMC of Atlantic City

April 24, 2023

The service at the dealership is always amazing. There’s no one that I would trust with my Vette. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Apr 27, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Apr 27, 2023 -

Jon responded

I only wish you had trucks in stock so I can get rid of my Ford and never go back to that dealer for service.

April 23, 2023

I placed myself on the Corvette C8 waitlist on February of 2022 and was told to expect a year before being able to order. They were spot on, car built 3/30/2023 and received the car at the Corvette Museum More

by Vansrv6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dane Defeo
Apr 27, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

Thank you so much for the great review, Vansrv6! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 02, 2023

We did everything over the phone, which was good. Unfortunately we were basically lied too by the seller. My wife had a Chevy traverse and asked the seller if the GMC Acadia was the same size as the More

by Jcaputo2252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Apr 02, 2023 -

Jcaputo2252 responded

We did everything over the phone, which was good. Unfortunately we were basically lied too by the seller. My wife had a Chevy traverse and asked the seller if the GMC Acadia was the same size as the traverse and he stated yes. My wife wanted something the same size, or bigger, not smaller. Then when the vehicle got delivered, it was smaller than the traverse. My wife was not happy. She got in, drove it a little to see if she liked it, but she did not due to the face that it was smaller. At this time, we felt like our backs were against the wall and had no choice but to take the vehicle. Im sorry, but the seller should have known the Acadia was smaller than the traverse and should have been honest with us and not lied just to make a sale. If the seller was honest with my wife and told her that the Acadia was smaller than the traverse, she would have told him that she did not want the Acadia. She would have tried for another traverse, or something different. We will NEVER deal with this dealership again and will not be recommending this dealership to any family member, or friend looking for a new vehicle.

Apr 03, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

We apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (609) 438-8835 and speak to one of our managers so they can assist you. We appreciate your feedback.

March 08, 2023

Great experience dealing with this dealer. Matt Hess was very helpful and straight to the point. Ordered car in Nov and they had car exactly when they said they would , 16 weeks later. Matt al More

by bielloandrewjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John
Mar 09, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 05, 2023

We had a great buying experience with Ciocca. Our salesman Matt Hess was knowledgeable and detail oriented. I will buy from Ciocca and Matt again! More

by rjdhomes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hess
Mar 09, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

February 05, 2023

Very knowledgeable, courteous, answer all your questions. Car was ready for pick up the day they said it would be ready. Salesmen (Matt Hess) gave sound honest advice on what to do and what not to do during More

by rsuarez13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Asvisor, Carlo Gallelli
Feb 27, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

January 17, 2023

Kaimanda was very helpful, she was very pleasant, showed me a few cars to get a feel for the best fit More

by Pepper Pet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaimanda Kai
Jan 20, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 14, 2023

Misleading used car manager left me and my wife not sure if we would ever buy another car from this dealership More

by andrewshaffer39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Giovanni
Jan 16, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

Mr. Shaffer- thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We will be reviewing this with our team to provide better experiences for our customers in the future.

Jan 16, 2023 -

andrewshaffer39 responded

I find if a person makes a promise to make things right then that person should keep his word and not lie to the customer. I'm very disappointed in the used car manager for his dishonesty. He has changed my mind about ever buying or bringing the car that we bought for service. Lost of trust and broken promises doesn't set well with me

Feb 20, 2023 -

andrewshaffer39 responded

I feel that the used car manager should be let go or make him honor the promise he made at the time we inquired about the car we purchased. I found that he disrespected us and the so called good reputation of the Ciocca dealerships.

January 07, 2023

I'm an out of state buyer that has been trying to negotiate a deal on an aged C8 they had in stock. While the car ended up selling locally, Liz Huddle in the internet dept was incredible to communica More

by pdmarks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
liz
Jan 16, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 30, 2022

Dane was an excellent rep for your company. Would recommend him to anyone, without hesitation. More

by rgallippi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Jan 03, 2023 -

Ciocca Chevrolet Buick GMC of Atlantic City responded

Thank you for the wonderful review! We work hard to make sure all of our customers have an excellent visit whenever they walk through the door!

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