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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.7
6,336 Reviews

211 US-202

Flemington, NJ

08822

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6,336 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

September 28, 2023

Roxanne took care of us very well. She is very accommodating and listens to all of our needs. Thanks for being there and going above and beyond for us. More

by Theresa S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Sep 29, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Theresa, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 27, 2023

Been taking my car here for years. Experience is solid and what would be expected at a dealer. Noted change not all for the positive when Ciocca took over-expensive and less personab More

by Summer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Summer, thank you for the review. We are happy you had a solid visit, but apologize for the less personable and more expensive experience. We will share your comments with our team in order to provide a better time.

September 26, 2023

It took me a week and a almost a half to get my truck back for a warranty issue and they dented my running boards More

by OLIVIAJ152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duncan Treadwell
September 26, 2023

So far dealing with Ciocca been a pleasure and their service department has been very good. More

by mannycaravano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Russo, Anthony DeAngelis, Roxanne Pinto
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you very much for such a great review, Manny! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 26, 2023

Service team was great to make sure all issues were fixed and not just address the perceived problem More

by Jeff oconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 26, 2023

When we arrived I had my new leased vehicle picked out as Tony Izzo assisted in repositioning it to Flemington. Upon arrival we were introduced to Ryan Bowers who seamlessly completed the transaction and ve More

by Ldistef58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Izzo, Ryan Bower
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 26, 2023

Great Dealer, everyone is nice. I did not have appointment and I met Ryan. He’s very nice to help me to find my new car. Thank you Ryan! More

by Mike M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Bower
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Hi Mike. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 25, 2023

Everyone was very professional and personable as I considered upgrading my pickup. Great follow up and questions and problems all resolved swiftly. Once purchased a visit to the Service department on More

by lsemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny, Duncan Treadwell
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 23, 2023

I came in with no appointment because my engine light was on,then discovered a screw in front tire.Mr Castro was a huge help fitting me in.Very polite More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castro
Sep 28, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We are so glad to hear this, Buster! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 23, 2023

DEF fluid was not refilled. After questioning if this is a part of the scheduled service and asked upon pick up why this service was not preformed did not ever get an answer as More

by DANNY.RITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Dewar, Roxanne Pinto
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