Chuck Colvin Ford

Chuck Colvin Ford: A March 2024 Nightmare from Start to Finish My recent ordeal with Chuck Colvin Ford in March 2024 was nothing short of a nightmare, marked by atrocious customer service, a rushed proc Finish My recent ordeal with Chuck Colvin Ford in March 2024 was nothing short of a nightmare, marked by atrocious customer service, a rushed process, and a blatant disregard for my concerns. From the moment I stepped foot into the dealership, I was met with indifference and a palpable sense of disinterest from the sales staff. To make matters worse, the salesman, Tim, bombarded me with texts in the days leading up to my visit, creating an atmosphere of pressure and obligation. It felt as though I was being coerced into making a purchase rather than being guided through a thoughtful and considerate sales process. Once I arrived at the dealership, any semblance of professionalism went out the window. The sales staff seemed more interested in their own conversations than attending to my needs as a customer. As I expressed interest in a used vehicle, I was hurried through the process with little regard for ensuring my satisfaction or addressing any concerns I had. The paperwork was thrust in front of me without explanation or opportunity for verification. It was clear that the dealership's priority was closing the deal as quickly as possible, with no consideration for the customer's peace of mind. What's more, not once was I asked if I wanted any additional features or add-ons for the vehicle. It was as if my preferences didn't matter; all that mattered was getting me out the door with a signature on the dotted line. In hindsight, my experience with Chuck Colvin Ford in March 2024 was a cautionary tale of what happens when profit takes precedence over customer satisfaction. I would strongly advise anyone considering doing business with them to think twice and explore alternative options. Save yourself the frustration and disappointment by steering clear of this dealership. More

**A Truly Outstanding Car-Buying Experience! ** ⭐⭐⭐⭐⭐ We recently purchased a new vehicle from Chuck Colvin Ford Nissan, and I cannot speak highly enough about the phenomenal experience w ** ⭐⭐⭐⭐⭐ We recently purchased a new vehicle from Chuck Colvin Ford Nissan, and I cannot speak highly enough about the phenomenal experience we had. From the moment we walked in, Tim Richardson, our sales consultant, and Rich Germunson, the General Sales Manager, went above and beyond to ensure everything was seamless, transparent, and enjoyable. What stood out the most was their genuine commitment to our satisfaction. Tim and Rich didn't just meet our expectations; they exceeded them by thoroughly reviewing our options and double-checking to make sure we received all the discounts we were eligible for. It's rare to encounter such attention to detail and customer care in today's world, but they delivered it in spades. We purchase new vehicles every couple of years, and this was by far the best car-buying experience we've ever had. The team at Chuck Colvin Ford Nissan has earned our loyalty and our highest recommendation. If you're in the market for a new car, look no further—this dealership sets the gold standard! More

Fast and easy car buying experience thank-you Dave Jason and Bill for making it so easy. . and Bill for making it so easy. . More

Johnathan Harrell and Sean Firth did a fantastic job for us! It had been 16 years since we purchased a new truck an they sold us on the perfect replacement. We'll definitely be repeat customers. us! It had been 16 years since we purchased a new truck an they sold us on the perfect replacement. We'll definitely be repeat customers. More

Worst car buying experience of my life. Not only did the finance guy not wear a mask...should have been my first clue to walk away... I bought a brand new truck and within five days it broke down. After re finance guy not wear a mask...should have been my first clue to walk away... I bought a brand new truck and within five days it broke down. After receiving attitude and even laughs from the staff eventually they did take it back and into the shop to “fix it“. They kept it for over a week to fix it and then returned me a truck that was dirty with a half a tank a gas, it was full when received, 100+ extra miles from them “fixing it” and again more attitude. Never in my life have I bought some thing brand new had a break within five days and not had it immediately replaced. There was no compassion or ethics involved in this transaction. Just Salesmen trying to sell me on that this was ok and normal. how this was handled speaks volumes about this dealer. It was disappointing and unethical. I would go anywhere but here for your purchase. The “small town” dealer was a nightmare and won’t make sure you are taken care of. Learned my lesson hope you don’t get played the same way I was. I requested many times to speak to the owner... still never a call. More

Great Dealership to do business with, no hassle, no pressure and accommodating. Thanks to the whole sales staff and finance manager for a smooth process. pressure and accommodating. Thanks to the whole sales staff and finance manager for a smooth process. More

Jason at Chuck Colvin Auto Center made the purchase of our Ford Fusion Hybrid an incredible, stress free, pleasurable experience... We give a 5 stars plus rating our Ford Fusion Hybrid an incredible, stress free, pleasurable experience... We give a 5 stars plus rating More

Great experience we went 15 mins before they closed ready to buy the vehicle we were going to look at if it was all that. So far we feel they were great. .we thought we went 15 mins before they closed ready to buy the vehicle we were going to look at if it was all that. So far we feel they were great. .we thought they gave us great service, detailed the car, took off dealer fees. The car had more luxuries than we even knew it had. So far we have had no issues with the vehicle except for the touchy alarm system. Rod and rich were pleasant and the money guy who had to work late because of us was very funny and kind- we definetly recommend them. More

Listen to the other reviews, and stay away! Stay away from this place at all costs! They will scam you, and good. Bought a used vehicle on a trade in. 13k total ticket price after everything, wh Stay away from this place at all costs! They will scam you, and good. Bought a used vehicle on a trade in. 13k total ticket price after everything, which included a warranty. That was 8 months ago. I've driven it less than 5k miles, and it's been in the shop 9 times so far, getting ready to go in again. When I asked for something different that actually drives, they offer me 6k for it. Now I am stuck with a vehicle that I cant drive, at $215/month. Avoid this place! More

Don't use this dealership they are scam artists they sent me the paperwork to read by email do to only being able to get there at closing time. Witch I read through completely. The contract I signed was tota me the paperwork to read by email do to only being able to get there at closing time. Witch I read through completely. The contract I signed was totally different costing me 4k more and when I called the manager he laughed about it. I know it's partly my fault for not reading the contract for a second time but dealers like this should be put out of business. More