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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews
Call Service Center (816) 630-1700

881 Reviews of Chuck Anderson Ford - Service Center

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November 27, 2021

I was pleased with the service provided. The issue was fixed and a couple others as well. More

by moore.robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Report | Print
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Robert.

November 27, 2021

Most helpful, efficient and courteous dealership I have ever dealt with. They go above and beyond and have exceeded my expectations. More

by BRENDA-GRANTHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Report | Print
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Brenda!

November 25, 2021

Diagnosis’s problem - ordered part. Part was in the next day. Very happy with the service! More

by dahr24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Report | Print
Nov 25, 2021 -

dahr24 responded

Thanks for the quick response in getting my problem diagnosed and repaired. I also appreciate asking my permission to order the part and giving me the amount before hand.

November 21, 2021

By far the best dealership in my area, wether it is new or preowned vehicle the service and warranty are outstanding. More

by Teaveling man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Leah Riddle
Report | Print
Nov 22, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 17, 2021

I like this dealership because they are thoughtful and helpful. They did everything in a timely manner. I always go there to get the works done on my car and I know everything is done correctly. More

by fjchapi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Report | Print
Nov 18, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. We appreciate your continued business and look forward to your next visit!

November 13, 2021

Great service! My truck was in and out in a timely fashion. Couldn’t have been more pleased! More

by MARKSPOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Report | Print
Nov 15, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Mark! We always enjoy seeing you up here!

November 11, 2021

Everything went well. They explained everything to me and was done in a timely manner. More

by judyg1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Report | Print
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback. May we ask if everything was done in a timely manner and everything went well, why did you select a 3-star rating for Grace?

November 11, 2021

Badazz people great service. Good body work The Badazz people great service. Good body work The quicklane lady wears a bit too much make up thought More

by 91gsdsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Katy Davis, Dustin Rose, Grace Morgan
Report | Print
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the review. We don't find it to be relevant your opinion on how much make up our Quicklane Manager wears or doesn't wear. We appreciate the opportunity to service your vehicle, please keep those thoughts to yourself.

November 09, 2021

The staff is fast and friendly. Thenonly issue I had was the tech that worked on the vehicle did not rotate the tires or check the air pressure. More

by BCarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Report | Print
Nov 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. I would be more than happy to make sure we rotate the tires and check the air pressures if you'd like to run it by!

Nov 10, 2021 -

BCarty responded

No worries, I fixed it when I got home. I'll just make sure to say something when I come back again in 6 months for another one.

November 06, 2021

Excellent customer service. I would recommend this dealership to everyone who is looking for new or used. More

by Tmillsap101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Dustin Rose, Ethan Miller, Grace Morgan
Report | Print
Nov 08, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

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