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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
September 14, 2023
My purchase was one of the best experiences in purchasing a vehicle, courtesy, friendly professional. a vehicle, courtesy, friendly professional. More
by Natalia
Verified Customer
September 03, 2023
Never received a single call from the service writer during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what I was told was going to happen in the 1st and 2nd call never happened I told them I was picking it up that day. I wasn’t waiting any longer. More
by jmb49735
Employees Worked With
Justice Barger, James Edmiston, Bryan Magnuson
September 03, 2023
Chuck Anderson Ford has always been very good to our family, Im glad I decided to buy my car with them. family, Im glad I decided to buy my car with them. More
by COLETTE.DURAN
Employees Worked With
Other Employees :
Justice Barger, Bryan Magnuson
August 27, 2023
Great experience. Would highly recommend Michael! He answered all my questions. Everyone was super nice. Would highly recommend Michael! He answered all my questions. Everyone was super nice. More
by amybellis
August 26, 2023
Really great job, especially with the work conditions during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! Thanks so much! More
by BELTOM26
Employees Worked With
james edmiston
August 20, 2023
Service dept was great. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. More
by GREEN4215
Employees Worked With
Bryan and Carla
August 17, 2023
We have been told one thing and then it doesn't happen. Very frustrating When you get your car back and it is dirty and still not fixed. Very frustrating When you get your car back and it is dirty and still not fixed. More
by dadurham66
Employees Worked With
Dustin Rose, Justice Barger
August 16, 2023
Everyone was so helpful and easy to work with! Between Mike, the other Mike, and Cody, getting my dad a new truck exactly the way he wanted was an easy and wonderful experience. Thank you! Between Mike, the other Mike, and Cody, getting my dad a new truck exactly the way he wanted was an easy and wonderful experience. Thank you! More
by klandry0
August 06, 2023
Our buying experience was easy and quick everyone was nice and easy to work with overall a good experience nice and easy to work with overall a good experience More
by Lukesmith7985
August 03, 2023
Helpful, kind, and knowledgeable staff. My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not complete My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not completed until 4:50p More
by Tara
Employees Worked With
Baylee Dennis
