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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
Verified Customer
November 22, 2023
Extremely friendly, courteous, and professional. ! The customers are kept informed! Staff goals above and beyond! ! The customers are kept informed! Staff goals above and beyond! More
by bbeales78
November 13, 2023
They were able to get me in right away for a safety inspection, which is unheard of these days had a few items that need to be repaired to pass inspection and they were able to complete in a timely fas inspection, which is unheard of these days had a few items that need to be repaired to pass inspection and they were able to complete in a timely fashion at a reasonable price. More
by Carguy
November 06, 2023
Service is always top notch. Everyone friendly and they keep you informed. Good job everyone. Everyone friendly and they keep you informed. Good job everyone. More
by TINA25
October 29, 2023
The service staff has stepped up in professionalism since my last service (May '23). The work was completed in a timely manner as quoted, (approx 45 min) although there was a delay of about 30 min beyond my my last service (May '23). The work was completed in a timely manner as quoted, (approx 45 min) although there was a delay of about 30 min beyond my scheduled appointment time of 10:00 AM. More
by RMLUKE2009
Employees Worked With
James Edmiston
October 23, 2023
Pretty quick, stress-free process by all. Dealership staff were all pleasant to work with. Only negative is there was a maintenance notification that popped up while starting the vehicle. Was Dealership staff were all pleasant to work with. Only negative is there was a maintenance notification that popped up while starting the vehicle. Was told that they did change oil etc. and would contact the Honda dealership in St. Joseph for me to stop by and have them reset it. To date, this hasn't been done but was just told they did change oil etc. More
by kali.searcy
October 15, 2023
Work was done as promised. Was told 1 1/2 hours and they were right on. Was told 1 1/2 hours and they were right on. More
by ddavis0905
Employees Worked With
October 08, 2023
While en route to Excelsior Springs on Saturday, my moonroof stuck in the open position. Once we arrived at The Elms Hotel I googled Ford dealerships and called Chuck Anderson Ford. The nicest young ma moonroof stuck in the open position. Once we arrived at The Elms Hotel I googled Ford dealerships and called Chuck Anderson Ford. The nicest young man answered and assured me they would take a look at it. They diagnosed the problem as a broken track and were able to cover the opening and securely tape it to prevent any water leakage. While waiting in their customer lounge, we all commented “this kind of quick, efficient service would never happen in Kansas City “. Thank you, Justice. More
by Ruth
Employees Worked With
Justice Barger
October 01, 2023
Very Quick, thorough, hassle free. streamlined the process of car buying. From sales to finance. streamlined the process of car buying. From sales to finance. More
by Ericfine33
September 18, 2023
BEST Dealership and BEST Mechanic - Brady - in the Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car! Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car! More
by razehome
Employees Worked With
Other Employees :
Brady **********, Bryan Magnuson
