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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
June 07, 2021
First time at the service part. Everybody was nice and friendly. My oil change was completed quick and I got in right at my appoint time. Over all great service. friendly. My oil change was completed quick and I got in right at my appoint time. Over all great service. More
by LILLY03LILLY
Verified CustomerEmployees Worked With
Dustin Rose, Chris Collins, Grace Morgan
June 06, 2021
Great service from the service department, great service from sales and finance.Good people to work with. It was a easy transition,the truck was clean and serviced service from sales and finance.Good people to work with. It was a easy transition,the truck was clean and serviced More
by DSTJOHN52
Employees Worked With
Other Employees :
Dustin Rose, Chris Collins, Grace Morgan
June 03, 2021
They want to to do a several hour maintenance job on my truck and didn’t know the cause of the issue. Turned out to be a simple quick fix that I had to have done by an independent service shop. Real disapp truck and didn’t know the cause of the issue. Turned out to be a simple quick fix that I had to have done by an independent service shop. Real disappointed in the way they handled things More
by MICHAELGLUHM
Employees Worked With
Chris Collins
June 01, 2021
Chris and Grace are very knowledgeable, helpful, and friendly, I will continue to use Chuck Anderson Ford for all my service, repair, and new car needs! friendly, I will continue to use Chuck Anderson Ford for all my service, repair, and new car needs! More
by MWITYK
Employees Worked With
Chris Collins, Grace Morgan
May 27, 2021
Quick fix for warranty issue! Friendly service. Explained repairs. Able to watch repairs while they are being done. Safe environment. Check out quick and friendly. repairs. Able to watch repairs while they are being done. Safe environment. Check out quick and friendly. More
by Escape
Employees Worked With
Dustin Rose
May 19, 2021
It was great. I was lucky to get one of the cars I was looking for and it turn out perfect. I'm glad they help me out. looking for and it turn out perfect. I'm glad they help me out. More
by MRJONTIONEILL
May 15, 2021
Best possible customer service I’ve ever had at any Ford dealership! Grace was so friendly and accommodating as well as super efficient. THANK YOU & God Bless❤️ dealership! Grace was so friendly and accommodating as well as super efficient. THANK YOU & God Bless❤️ More
by Matthewrule
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
May 09, 2021
Air pressure not checked very low in front driver's side 14 lbs pass front 25 caused pulling towards driver side. The back tires were21 and 23. Very dangerous 14 lbs pass front 25 caused pulling towards driver side. The back tires were21 and 23. Very dangerous More
by Mikey
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
