Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I made an appointment earlier on Wednesday to take my wife’s’ Edge in at 4 to get the oil changed. When I showed up for the appointment they got the car in and got started immediately. I’m happy with the wife’s’ Edge in at 4 to get the oil changed. When I showed up for the appointment they got the car in and got started immediately. I’m happy with the service. More
Was getting ready to go on vacation and this dealership got me in asap for an oil change. Was very fast and complete service. I appreciate them taking care of my car. . got me in asap for an oil change. Was very fast and complete service. I appreciate them taking care of my car. . More
Professional, polite, curtious and friendly employees. They answered any questions, i had asked. friendly employees. They answered any questions, i had asked. More
It wasn’t a terrible place to service my car, but there are a few things that disappointed me. I was told that my vehicle was ready for pick up, when I arrived I couldn’t see my car and was told they would are a few things that disappointed me. I was told that my vehicle was ready for pick up, when I arrived I couldn’t see my car and was told they would bring it to me. They never did and the person who finalized my transaction had to find it. When it did arrive the wheels and tires had “soap” on them. I asked what was all over the wheels and tires and that’s what they said. I had to wash it off when I got home. The soap collected dirt from the road and made it more difficult to clean. When they balanced and aligned my wheels, they peeled off the old wheel weights and left the old adhesive on the inside of my wheels. This was very unsightly and was yet another thing I had to do when I got home. More
The service was ok but I was very disappointed with the lack of respect that was shown to my vehicle. When I received my vehicle back it had grease hand prints and smudges on the hood, fenders and doors. I lack of respect that was shown to my vehicle. When I received my vehicle back it had grease hand prints and smudges on the hood, fenders and doors. I understand that this line of work will cause one to have very dirty and greasy hands, but I would expect that the technicians would have enough respect for the customer and their vehicle to at least return the vehicle in the condition that it was received. Very disappointing. More
They did a wonderful job in just a few minutes I didn’t take very long at all and then my piece was in a couple days so when I have a recall it’s great to go to Chuck Anderson thank you take very long at all and then my piece was in a couple days so when I have a recall it’s great to go to Chuck Anderson thank you More
They treated my wife with respect and showed her what they found wrong with her car while she was getting an oil change. They gave us a quote for the repairs and actually charged us less for than they sa they found wrong with her car while she was getting an oil change. They gave us a quote for the repairs and actually charged us less for than they said. More