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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
July 15, 2021
I always receive quality service from knowledgeable and friendly employees. The work is done in a timely manner and done right the first time. That is why I keep going back. friendly employees. The work is done in a timely manner and done right the first time. That is why I keep going back. More
by JERIHART
Verified Customer
July 15, 2021
Friendly and helpful with your needs and understanding your problems.I Appreciate seeing a clean looking shop area! I believe it reflects on the type of people that work their and the quality of work they your problems.I Appreciate seeing a clean looking shop area! I believe it reflects on the type of people that work their and the quality of work they are doing for you! ⭐️⭐️⭐️⭐️⭐️ More
by LDOLT
Employees Worked With
Brady , Chris Collins
July 14, 2021
Staff was friendly and service was much faster than i had anticipated. I was able to get everything settled in a timely manner and speny less than i had originally thought i would have to. anticipated. I was able to get everything settled in a timely manner and speny less than i had originally thought i would have to. More
by Steelwing1957
Employees Worked With
Chris Collins
July 11, 2021
The workers there were super friendly towards me and it made the car buying experience way easier for me than dealerships I have been to in the past. made the car buying experience way easier for me than dealerships I have been to in the past. More
by ERICAGORDON
July 11, 2021
Dustin usually helps me and the service is great. They give me an appt time and they are ready when I get there They let me know what is going on and complete the job at the price given. give me an appt time and they are ready when I get there They let me know what is going on and complete the job at the price given. More
by Kathrynsmith1942
Employees Worked With
Dustin Rose, Grace Morgan
July 10, 2021
Best dealership I have ever been to . Mike Anderson is always eager to please every one who comes for service or to purchase a new or used vehicle's. Thanks for everything you do .He is one in a millio always eager to please every one who comes for service or to purchase a new or used vehicle's. Thanks for everything you do .He is one in a million. More
by lalargent
July 09, 2021
The staff is always friendly and respectful. I was called in a timely manner and had things explained so that I could understand them! Great service! in a timely manner and had things explained so that I could understand them! Great service! More
by Dlwalters76
Employees Worked With
Chris Collins, Grace Morgan
July 02, 2021
Still waiting on my second key as I bought my car on a Saturday and it was unavailable (locked in the safe). Appreciate that they have it secured to keep it safe for me. Saturday and it was unavailable (locked in the safe). Appreciate that they have it secured to keep it safe for me. More
by NEBRASKA_MIKE
Employees Worked With
Scott Marshall
July 01, 2021
Thanks for taking care of .my recall alot of times parts are not available issue remains. Wish I could of got a car just to check out a different or newer model but completely understand considering shortag are not available issue remains. Wish I could of got a car just to check out a different or newer model but completely understand considering shortage at this time. More
by Ricky.easley
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
