Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
February 21, 2024
When I arrived for my appointment to get my oil changed, they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was n they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was nice and friendly. More
by JCSTARRMAN
Verified CustomerFebruary 18, 2024
Worked extra hard stayed late and got me in the car I wanted! Even took extra time to explain all the new features the car came with wanted! Even took extra time to explain all the new features the car came with More
by akgbrower
February 16, 2024
This was the easiest the process has ever been to buy a vehicle. They were responsive to every request. I would recommend them to everyone. vehicle. They were responsive to every request. I would recommend them to everyone. More
by marty35
Employees Worked With
February 11, 2024
Had to have a part repaired for the second time in 3 years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Gre years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Great dealership so I know it will be taken care of! More
by MIKEK101
Employees Worked With
February 07, 2024
Helpful and communicative during the long process of getting a Maverick from the factory. The purchase transaction went as expected with no surprises. getting a Maverick from the factory. The purchase transaction went as expected with no surprises. More
by TOMOGLE
Employees Worked With
February 01, 2024
Chuck Anderson worked very hard to find the vehicle I wanted. They didn’t give up until they put me in the vehicle that I requested. wanted. They didn’t give up until they put me in the vehicle that I requested. More
by djeffers31
January 31, 2024
TIM helped me through each step of the process of buying my car. He took the time to explain every question that I had! His friendliness and car knowledge helped make the car buying process so easy! my car. He took the time to explain every question that I had! His friendliness and car knowledge helped make the car buying process so easy! More
by Parker Keeney
Employees Worked With
Tim Hein
January 30, 2024
Are salesman was great called him multiple times with questions and he always respond with helpful advice even 3months after the sale everybody we talked to was friendly and we absolutely love our truck questions and he always respond with helpful advice even 3months after the sale everybody we talked to was friendly and we absolutely love our truck More
by tbdodson91
Employees Worked With
Tim Hein
