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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,437 reviews

July 30, 2021

Not pushy, easy to deal with, very enjoyable staff. Make it easy to discuss and deal. Have bought a new, a used , and sold them a vehicle in the last year. Jim is great. Will be first place I deal with f More

by Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall, Ethan Miller
Aug 02, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback! We appreciate your business!

July 29, 2021

The guys there were super nice and did everything they could to get me in this truck, which wasn’t easy since I’m self employed. Gave me a great deal and kept me in the price range I needed to be in. They More

by mikebatcheller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Jul 30, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Mike! We hope you enjoy your new ride!

July 28, 2021

They were easy to work with. Listened to what I wanted and needed. They were fair with me. Nice people to boot. I will recommend and buy from them again. More

by SMOKEY_224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wyse
Jul 28, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 23, 2021

They were great! Got me in on the day I needed, fast and thorough. Friendly people. Would recommend! They took great care of my car! More

by Gabrielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 23, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 23, 2021

I’m confident that servicing my vehicles at Chuck Anderson Ford I’m getting the best service at a fair price! On top of that they are very friendly and while I wait I can my vehicles being serviced More

by Teaveling man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Dustin Rose, Chris Collins
Jul 23, 2021 -

Chuck Anderson Ford responded

Thank you so much for the great feedback! We look forward to your next visit!

July 23, 2021

Chuck Anderson did a wonderful job. My car was ready when they said it would. I love the way it looks. Thank you Chuck Anderson. More

by mitchemg85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Celinda
Jul 23, 2021 -

Chuck Anderson Ford responded

Thank you for the great feedback! We appreciate you trusting us to service your vehicle.

July 21, 2021

Close to home and I needed a oil change. Made appointment got in and out quickly. Waiting area is open and easy access. Show room has variety. More

by packmule64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
Jul 22, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback, we're glad you had a positive experience!

July 21, 2021

The service department provided me with open honest service with kind and courteous employees. They explained needs and costs before making decisions and asked for my input. More

by crardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 21, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent visit with our service department! We look forward to your next trip!

July 17, 2021

With these difficult times in the automotive industry this dealership was able to order, take delivery and acquire customer rebates in an excellent and beneficial manor. More

by Dick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy Davis
Jul 19, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business!

July 16, 2021

Very helpful and friendly. I don’t know what else to say. Ethan was very professional and kind. They made the deal got us financing and kept in contact with us. More

by Kensharp62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Miller
Jul 16, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you enjoy your new-to-you vehicle!

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