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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
Verified Customer
September 15, 2021
Excellent service in the garage part very friendly and polite to their customers , thank you polite to their customers , thank you More
by Evelynmratliff
September 07, 2021
All personnel were friendly and professional. All did what they committed to do. Good experience. Will do our service work there and any other vehicle purchase. what they committed to do. Good experience. Will do our service work there and any other vehicle purchase. More
by ckmilnes
September 02, 2021
Loved working with Mike. He was respectful, friendly and just plain great to work with. We had a very positive experience with purchasing my sons car. Very happy. and just plain great to work with. We had a very positive experience with purchasing my sons car. Very happy. More
by CARIANNBROGDEN
Employees Worked With
August 30, 2021
For years have have serviced all of our vehicles at Chuck Anderson service department. Fair price, quality mechanics and work completed time and time again as promised has reinforced my confidence in this f Anderson service department. Fair price, quality mechanics and work completed time and time again as promised has reinforced my confidence in this family owned and run business. More
by Teaveling man
August 28, 2021
Great customer service! Quick and efficient fix for my F150. Completed the work in the time frame they said it would take. Happy with the result! F150. Completed the work in the time frame they said it would take. Happy with the result! More
by brsanson
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
August 24, 2021
Had a charge hose from turbo brake!! It made that sound when I left Gary Crossly Ford When I was in Gray Crossly for my last service!! I talked to them about it at Crossly Ford I just don’t trust Gary Cr when I left Gary Crossly Ford When I was in Gray Crossly for my last service!! I talked to them about it at Crossly Ford I just don’t trust Gary Crossly Ford!! They would give me the run around and seemed not to care so I’m bringing my business to Chuck Anderson!!! More
by michael.fata
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
August 24, 2021
We were able to browse their inventory online making it easy to narrow down our search before arriving. When we arrived the vehicle was ready and waiting for us to test drive. We were able to test drive, p easy to narrow down our search before arriving. When we arrived the vehicle was ready and waiting for us to test drive. We were able to test drive, purchase and submit a trade in vehicle in less than 2 hours. More
by J.CHRISANDERSON85
August 24, 2021
Friendly, courteous, knowledgeable and dedicated to customer satisfaction.That’s how I found Chuck Anderson Ford in Excelsior Springs, MO. The dealership owner spent time with me making sure I knew all customer satisfaction.That’s how I found Chuck Anderson Ford in Excelsior Springs, MO. The dealership owner spent time with me making sure I knew all I needed to know about my new automobile. Dylan, the salesman, picked me up at the airport and drove me to the dealership. He was extremely knowledgeable regarding the buying process, the vehicle I purchased and made certain I understood everything about the vehicle. I have never had a more harmonious car buying experience in my life. Dylan rocks!!! More
by Garyconnor127
August 23, 2021
Only bad thing I can say is the salesman I started Only bad thing I can say is the salesman I started dealing with fell ill and nobody took over for him until I called 2 days later and asked why I had Only bad thing I can say is the salesman I started dealing with fell ill and nobody took over for him until I called 2 days later and asked why I hadn't heard from him. More
by SHOER00
Employees Worked With
Other Employees :
Scott Marshall, Ethan Miller
