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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

March 24, 2024

Easy transition to a new vehicle after trading in my old one. Complement that with a great salesman and you got yourself an outstanding dealership. More

by Michael Summers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from us! We value your business and are here for you if you need us for anything in the future!

March 20, 2024

Michael was very helpful. I am an employee at the Kansas City Assembly Plant, and just needed a sales person for the actual deal. Michael understood that a helped where he cou More

by lazedayv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase, we hope you enjoy your new truck!

March 11, 2024

The works package was completed within an hour and dealership called to notify us being completed. Very satisfied with the care they took in servicing the vehicle. More

by MPENROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

March 08, 2024

The service and manners of everyone at the dealership is incredible! I would recommend this dealership to anyone looking for a new car! More

by christy10
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback Christy! We hope you guys enjoy your Escape!

March 07, 2024

The sales and financial people helped to walk me through my purchase. They assisted me in getting set up with insurance. They also were helpful with what papers the bank needed from me. More

by grockwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Hunter
Mar 11, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate you!

March 04, 2024

Service dept is the best and all the techs. The driver who picked up my car was super sweet and informative. Thank you Chuck Anderson Ford and Nick. More

by TINA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review Tina! We appreciate your business!

February 28, 2024

Did a great job on body work on my car. Great service and great prople More

by RSLOAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

February 28, 2024

I like the service that I get at Chuck Anderson Ford. They are a no pressure service department & I appreciate that. When it is time to buy my next car I will probably do business here. More

by SCHROERFAMILY
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice Barger
Feb 28, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate your business!

February 26, 2024

Got us in pretty fast with appointments. Took older coupons and everything. If you want feedback, maybe should offer something for it More

by THOMPSON_JOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who I dealt with
Feb 26, 2024 -

Chuck Anderson Ford responded

Josh thanks for taking the time to leave us a review. After accepting your expired coupons and getting you in and out for an appointment, we were surprised to see you only gave us 2 stars. Hopefully next time we can meet your expectations better.

February 23, 2024

Had a great experience with the sales and financial team. Found the truck I was looking for and worked with me to fit my budget. I highly recommend visiting this dealership for you next vehicle purchase. More

by F1502014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Stevens 5 Stars
Feb 23, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience! We appreciate your business!

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