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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,427 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,427 reviews

January 05, 2022

Very knowledgeable was able to get me in and had it completed before they said they would and very reasonable price More

by Puffy61476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit with us!

January 05, 2022

Awesome from the techs all the up to the owners. Best experience I have ever had at a dealer More

by Tklein0780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy Davis, Dustin Rose, Leah Riddle
Jan 05, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words!

January 04, 2022

I appreciated Dylan’s knowledge about the Escape and his kindness. The process of purchasing the SUV was pleasant. More

by Janet6568
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wyse
Jan 05, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Janet!

January 01, 2022

Nice clean and very friendly and help full staff the where on time with there service would highly recommend them to family and freinds More

by jjhill9494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Jan 04, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

January 01, 2022

Still waiting for parts to complete job! It’s been almost a month!. Not sure why! More

by rgoeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 04, 2022 -

Chuck Anderson Ford responded

We wish we were able to get the parts faster and get them on your car now as well. We're sorry for the delay.

December 31, 2021

Purchased my F150 five years ago and Chucks service department are the only one that has ever touched my truck. Very happy with each time into this dealership. Keep up the good work. More

by mike.johnson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 04, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

December 30, 2021

They got me on the schedule quickly and got the job done quickly. Definitely recommend:) More

by tenordrumguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 30, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

December 19, 2021

They took care of business and treated me like a person not a number. Thank you for testing me well and taking care if my vehicle. 2010 Ford fusion More

by bliss m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate you choosing us to service your vehicle with!

December 19, 2021

Got me in quickly and serviced my trucked ordered parts and was very informative and friendly More

by chevyman05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

December 18, 2021

They were on time and job was completed quickly with no issues. Highly recommended for recall at home services. More

by Denaking
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Riddle
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

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