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Chuck Anderson Ford
Excelsior Springs, MO
1,426 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,426 reviews
Verified Customer
Helpful January 14, 2022
I haven't had an opportunity to use chuck Anderson Ford a lot as I am new to the area but the times I have gone to them the experience has been very good. They have gotten me in very quickly and the service lot as I am new to the area but the times I have gone to them the experience has been very good. They have gotten me in very quickly and the service they preformed has been good. They are very friendly and obliging. I will go back again the next time I need service More
by Cheryl
Employees Worked With
Dustin Rose, Grace Morgan
January 13, 2022
As a retired Ford employee who has purchased ford trucks and cars for many years, I feel as though Chuck Anderson ford is a very reliable dealer to perform my maintenance on my vehicle. Their efficient and and cars for many years, I feel as though Chuck Anderson ford is a very reliable dealer to perform my maintenance on my vehicle. Their efficient and reliability is great. They get right to it and get it done. Thanks More
by TR.
Employees Worked With
Grace Morgan, Leah Riddle
January 11, 2022
Had my oil changed Oil was spilled over the top of my Had my oil changed Oil was spilled over the top of my engine which then sent a terrible smell into my car Took back the next day they clean the eng Had my oil changed Oil was spilled over the top of my engine which then sent a terrible smell into my car Took back the next day they clean the engine off and still have the bad smell in my car And I have less than 4000 miles on this car More
by SAMUELSUN55
Employees Worked With
Leah Riddle
January 08, 2022
Dealership was very pleasant. Both showroom and service department . No hard sell from the sales reps and they eager to help. Would recommend the dealership to interested in purchasing a vehicle . department . No hard sell from the sales reps and they eager to help. Would recommend the dealership to interested in purchasing a vehicle . More
by LARRYHARRELSON
Employees Worked With
January 08, 2022
Thanks for doing a great job on my 500and doing it in a timely manner,and I enjoyed visiting with Mike Anderson You all have a Great New Year timely manner,and I enjoyed visiting with Mike Anderson You all have a Great New Year More
by WAITINGFORRET
Employees Worked With
Grace Morgan, Leah Riddle
January 07, 2022
The staff was very friendly and efficient! Chuck Anderson’s service department is a well oiled machine. They have certainly earned my business in the future!! Anderson’s service department is a well oiled machine. They have certainly earned my business in the future!! More
by trhunt531
Employees Worked With
Grace Morgan
