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Chuck Anderson Ford
Excelsior Springs, MO
1,426 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,426 reviews
February 15, 2022
The Service Department does a great job. They are very knowledgeable, accommodating and get you in and out-making our services visits a nice experience. They are very knowledgeable, accommodating and get you in and out-making our services visits a nice experience. More
by Tim
Verified CustomerEmployees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Helpful February 14, 2022
Scott Marshall and the dealership went above and beyond to help me find the perfect car! A process that can be stressful was instead fast, easy and painless! Highly recommend Chuck Anderson Ford and Scott to help me find the perfect car! A process that can be stressful was instead fast, easy and painless! Highly recommend Chuck Anderson Ford and Scott Marshall to help you with your needs! More
by Alyshakendall1114
February 12, 2022
Great service team and very friendly folks who care about their customers. Thanks again for your help their customers. Thanks again for your help More
by RKING017
Employees Worked With
Other Employees :
Brady West-Sr Master Technician , Dustin Rose
February 12, 2022
Service department was nice and they got me in on time like always! Did a good job in a timely fashion as always! Will definitely keep coming there! like always! Did a good job in a timely fashion as always! Will definitely keep coming there! More
by Pjwanger1016
Employees Worked With
Grace Morgan
February 12, 2022
Friendly, fast, clean, had my vehicle ready in the estimated time. Didn’t try to get you to purchase something you didn’t go after. estimated time. Didn’t try to get you to purchase something you didn’t go after. More
by KCLongfam
Employees Worked With
Service department
February 05, 2022
Ordered a mirror and had to have a cap painted. It took over 2 weeks to paint and when I went in to have it put on it was painted the wrong color. Neither the painter or assistant could explain how this ha over 2 weeks to paint and when I went in to have it put on it was painted the wrong color. Neither the painter or assistant could explain how this happened. Do not recommend. More
by Christopherdent15
Employees Worked With
