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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

July 07, 2024

Justin was really helpful, kind and just great to work with. It was a very smooth process that didn’t take long at all. I would highly recommend Justin if you are looking to buy a vehicle. More

by CINDYSPICER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback Cindy! We appreciate your business!

June 21, 2024

Jacob was very responsive to questions and made sure all concerns were addressed during the sale. Great young man to deal with. More

by KPRATT1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We appreciate you not only trusting us as your buying source, but we appreciate the opportunity to work with you and build a relationship!

June 01, 2024

Myles and helpful and never pushy. Being a woman going into a dealership alone, I was never treated like I was stupid or that Indidnt know what I was doing. They were all very respectf More

by mneidholdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you enjoy your new vehicle and we look forward to seeing you next time!

May 24, 2024

Always ready to help nice people I’m very pleased with the service love my truck More

by GREENACRES15687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback, we appreciate your business.

May 23, 2024

Amazing experience! ! Brought a trouble car in for service and decided to trade it in for a new vehicle. Myles was easy to work with and a pleasure to be around. Loved h More

by c130murphy
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your purchase! We look forward to serving you again in the future!

May 14, 2024

No pressure from salesman. Very easy process. Decent trade in value given. Paperwork was almost ready when we went in to sign. More

by debsinkc89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We appreciate your business!

April 07, 2024

Had a very pleasant experience with salesman Micheal Burton, he made the process simple! Not your typical high pressure salesman!! More

by rdsmith050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Horton
Apr 08, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We look forward to serving you again in the future!

March 30, 2024

Service was great. Checkout /pick up was a mess. Pick up was not a great experience More

by BB
Recommend Dealer
Yes
Apr 01, 2024 -

Chuck Anderson Ford responded

We're so sorry to hear that! Can you email our general manager and let him know about your experience? We want to get this fixed as soon as possible.

March 30, 2024

Chuck Anderson made the process extremely easy for purchasing my new truck. I will definitely use them again when I'm looking for my next new vehicle. More

by jeanco0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK ANDERSON
Apr 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback Jean!

March 28, 2024

Chuck Anderson made the process extremely easy for purchasing my new truck. I will definitely use them again when I'm looking for my next new vehicle. More

by hoehn_gregory22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from our new car department! We appreciate your business!