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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,462 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,462 reviews

January 10, 2025

Got me in the same day I called! I appreciated that and service was done quickly. More

by steff52722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you again next time! Please keep in mind that we do offer complimentary pick up and delivery services! We can pick your vehicle up at your house or place of business, perform the serices you request, and return it at no additional cost to you!

January 10, 2025

Was very fast, went in for oil change, check everything, also listen to my notes about the work and did as requested More

by flick-stumps-0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Chuck Anderson Ford responded

Thanks for your kind words! We appreciate your business! Please keep in mind, we offer a complimentary pick up and delivery service. We can pick up your vehicle at your home or office, perform the requested service and then return it back to you at no additional cost! So while we enjoy seeing you in the store, if it's more convenient for you, we'd love to keep you doing what you enjoy doing and not sitting in our waiting room!

January 08, 2025

Great experience at Chuck Anderson Ford. The staff was professional, helpful, and made the process easy. Good selection of vehicles and transparent pricing. Would recommend! More

by LAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Roder
Feb 04, 2025 -

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business and look forward to serving you again in the future!

January 08, 2025

Communication is what I value the most. With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty More

by ddobson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Chuck Anderson Ford responded

Thank you for your kind words. We appreciate your business and will continue to meet or exceed your expectations!

January 04, 2025

Javier was great to work with! Once we got to an agreement everything went very smoothly! More

by tjkemp99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Roder
Feb 04, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to seeing you again next time!

December 27, 2024

Professional, personable,welcoming. How can we help you? Great experience from star t to finish. Very knowledgeable on vehicles. Sales thru Finance great experience….. More

by mark@rightathomekc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We appreciate your business and look forward to serving you again in the future!

December 15, 2024

Fair and honest communicators with many years of proven leadership across multiple generations of family. More

by BD3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience! We appreciate your continued business and friendship!

December 05, 2024

Myles was excellent to work with, I can’t express my enthusiasm with his professionalism and expertise enough. He went above and beyond to ensure our satisfaction as a customer and exceeded expectations More

by t money
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new truck! Let us know if you have any questions!

November 18, 2024

Dropped my car off the night before ans was ready the next morning. No appointment. Great service! More

by SFARWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

November 05, 2024

It was a pleasure doing business with you all. Especially Myles. Everyone was courteous, professional and went above and beyond to make sure I was satisfied. Thank you for your honesty, integrity More

by hclapp28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

hclapp28 responded

Thanks for everything! It was a pleasure doing business with you. Especially Myles. Everyone was courteous, professional and went above and beyond to make sure I was satisfied. Thank you for your honesty, integrity and exceptional service. I will certainly recommend you to others. Oh, and I absolutely love my new car!

Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you again in the future!