Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
July 26, 2023
Was a nice experience. I learned a lot from everyone at Chuck Anderson Ford. I am glad Chuck Anderson hires veterans. They have great integrity. I learned a lot from everyone at Chuck Anderson Ford. I am glad Chuck Anderson hires veterans. They have great integrity. More
by kirkkeller161
Verified Customer
July 16, 2023
Friendly caring service! Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. More
by wbbonham
July 12, 2023
Justice was kind, efficient, quick, attentive, intentional of checking in on me and updating me on the process. He was extremely professional and helpful. intentional of checking in on me and updating me on the process. He was extremely professional and helpful. More
by mmedley80
Employees Worked With
Justice
July 11, 2023
They are absolutely the only place I go. Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my veh Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my vehicle is extremely reasonable. More
by ljbslick
Employees Worked With
Justice Barger
July 10, 2023
Sold me a new car that had a bad clutch issue in the transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other transmission. Became on Recall several months later. Brought it in to fix it. Never was right even after that. Brought it back again because of other recalls, and the transmission light came on again. Would not honor to fix the transmission that has always been a problem with the clutches, creating the vehicle to have a jerky takeoff when you drive it, After declining to pay for the problem they never fixed. The guy told me at the service desk it would cost me 1700 to 2700 dollars to get it fixed. I then called my mechanic in liberty to see what it would cost. They are fixing it today for 800 dollars. Was going to trade it in there for a new car before I found this out. Will never do business with you again. Ford Focus has always had this Clutch problem (Many of them were on recall) if the problem was yours, fix it!!! And then charge a few thousand more then what you should be. Should so gave you a 0 star rating. More
by sarahmoore31
Employees Worked With
Dustin Rose, Justice Barger
June 29, 2023
Accommodating, friendly, caring, willing to go the extra mile, service oriented.Exceed expectations. Spotless environment mile, service oriented.Exceed expectations. Spotless environment More
by nick
June 17, 2023
Professional, amazing, caring, patience, knowledge, understanding, compassion, cleanliness, owner came to talk to me, buying my explorer was easy understanding, compassion, cleanliness, owner came to talk to me, buying my explorer was easy More
by Debra
Employees Worked With
Ricky Johnson
