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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,467 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,467 reviews

April 18, 2025

Knowledgeable, fair, and I enjoy our friendship. The service department is easy to work with. More

by BD3
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
April 15, 2025

Everyone we dealt with at this dealership (specifically Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with! More

by Metro Air Conditioning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Apr 18, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service deparment! We look forward to serving you again in the future!

April 13, 2025

No pressure salesperson. Purchase was quick and efficient. Had the vehicle i wanted and I was taking it home in a few hours. More

by maxout69us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

April 07, 2025

Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please p More

by Keithr73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service. Most dealers in the area do processing fee splits like we do. There are NO processing fees if you pay with cash, check or debit card; hopefully that helps you in the future!

April 07, 2025

Both Mike and Myles were helpful and knowledgeable about the vehicle we were looking at. Would not hesitate to deal with either person in the future. More

by bindelr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We appreciate your business and look forward to serving you again in the future!

March 26, 2025

Every thing went smooth purchased my hehicle and out the door I went. Full tank of gas and everything More

by gt7580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad to have met or exceeded your expectations!

March 26, 2025

Helpful and diligent. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford. More

by rhowar66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Chuck Anderson Ford responded

It was a pleasure meeting you guys! We look forward to serving you again in the future!

March 09, 2025

Nick did a great job helping us out on my truck repair and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, N More

by johncoxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Chuck Anderson Ford responded

John thanks for the great feedback on your recent visit to our service department! We're glad to have gotten your kiddo back on the road!

March 08, 2025

Good service and great people will be back for sure the staff are super nice More

by TMP69.TMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Chuck Anderson Ford responded

Thanks for the greatfeedback! We appreciate your business and look forward to seeing you next time!

March 06, 2025

Started service right on time The service was completed quickly. Nice customer waiting area complete with good tasting coffee. More

by arnolds74
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your visit to our service department!

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