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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,446 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,446 reviews

December 15, 2024

Fair and honest communicators with many years of proven leadership across multiple generations of family. More

by BD3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience! We appreciate your continued business and friendship!

December 05, 2024

Myles was excellent to work with, I can’t express my enthusiasm with his professionalism and expertise enough. He went above and beyond to ensure our satisfaction as a customer and exceeded expectations More

by t money
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new truck! Let us know if you have any questions!

November 18, 2024

Dropped my car off the night before ans was ready the next morning. No appointment. Great service! More

by SFARWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

November 05, 2024

It was a pleasure doing business with you all. Especially Myles. Everyone was courteous, professional and went above and beyond to make sure I was satisfied. Thank you for your honesty, integrity More

by hclapp28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

hclapp28 responded

Thanks for everything! It was a pleasure doing business with you. Especially Myles. Everyone was courteous, professional and went above and beyond to make sure I was satisfied. Thank you for your honesty, integrity and exceptional service. I will certainly recommend you to others. Oh, and I absolutely love my new car!

Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you again in the future!

October 28, 2024

Fast and friendly service, was able to schedule quickly as well as schedule future appointments More

by bird8109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback!

October 16, 2024

These guys have always done a great job with service and sales. Would recommend using them always! Brad More

by forkedcreekranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

October 13, 2024

In and out in hour for oil change. Great job in the service department. Thanks!! More

by DDBEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

October 12, 2024

Everyone was friendly. Very helpful. A great experience. Would recommend them to anyone interested in buying a car More

by clowery2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Roder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

October 10, 2024

I let Mike Anderson know the Explorer I was looking for. He found it in,less than 2 days. They got me the best price of any other Ford dealer. The delivery went very smooth. Cody Anderson explained all the More

by sam5266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

October 04, 2024

Our appointment was at 9am told them we would pick up at noon. It was not ready til 1pm. Also had to take it back because they forgot to put the valve taps on. More

by DDBEDFORD
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

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