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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

November 07, 2021

Great sales staff friendly great experience. Our sales rep Todd really provided great customer service and the finance experience with Fred was congenial and Fred did his best for us. More

by Kbsgirl2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TODD MALBROUGH, FRED GRIFFEN, JAMES CRAIG, AUGIE RODRIGUEZ
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Nov 08, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your excellent review of our Sales Team here at Dodge City of McKinney. We are so pleased to read that you had a fantastic experience here. We value your business.

November 05, 2021

Loved working with Doug. No hassle or BS. I really appreciate it. Definitely recommending everyone to y'all. More

by Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG WRIGHT, AL FLORES
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Nov 06, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Chase, we truly appreciate your kind words about us here at Dodge City of McKinney. We value your business.

October 31, 2021

Robert, Dustin & Shane went above & beyond. Class Act! We will definitely recommend. Thank you for the fantastic experience! More

by Ltgradt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin ?? ?? ?? ?? ?? , Shane Pierce, Robert Ritter
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Nov 01, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, Thank you for your positive review. We are thrilled you had an above and beyond experience with our team. We are looking forward to your next visit with us here at Dodge City of McKinney.

October 25, 2021

Lazy staff - the market has created a monster where they do not have to cater to the customer and it was very obvious. I would classify the sales staff as just above lazy. The sales manager was even worse More

by 2021 Rubicon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRYCE BOYD, AL FLORES
Report | Print
Oct 26, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Hi, Thank you for sharing your review for our Sales Team. I would like to learn more about your experience. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, Russell Hardin rhardin@dodgecityofmckinney.com

Oct 26, 2021 -

2021 Rubicon responded

No real need. We'll not return so there is nothing to resolve. I wish the dealership would have had this kind of interest during the sale, instead the concern only comes after a failed review.

October 24, 2021

Best car buying experience I have had. From the sales staff to the finance office. They took the time to make sure me and my daughter that was with me were comfortable and understanding the process we we More

by russellbrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ritter, BJ GUNN, LEE RODRIGUEZ, FRED GRIFFEN, AUGIE RODRIGUEZ, Emily Tedesco, Robert Ritter
Report | Print
Oct 24, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your experience! It's great to know that we had the exact vehicle you were looking for! Congratulations on your vehicle!

October 24, 2021

Great group of folks that care for customers. From sales to service everyone has been excellent More

by Lucas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEOFFREY CANNON, JAMES CRAIG
Report | Print
Oct 25, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the wonderful feedback! We truly appreciate your business at Dodge City of McKinney, and we hope that you will continue to visit us in the future!

October 21, 2021

Great customer service! They really took care of me and took care of my service needs fast! More

by stephenhanson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE FERGUSON, AL FLORES
Report | Print
Oct 22, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback.

October 19, 2021

I’ve always been happy with the service department. Now I can say the same about sales. More

by mwmcelhinny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES CRAIG, Rocky Stanley, Emily Tedesco, Robert Ritter
Report | Print
Oct 19, 2021 -

mwmcelhinny responded

I was completely satisfied with my sales experience at Dodge City of McKinney while purchasing my new 2021 Jeep Grand Cherokee.

Oct 19, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Chrysler Jeep Dodge City of McKinney appreciates the 5-stars and feedback. The team is glad you have always been happy with the Service Department and thrilled our Sales Team matched the same level of excellence. We look forward to future visits. Safe travels.

October 16, 2021

I ordered the Jeep at the end of July and have it in my possession in mid October. Absolutely a great experience, good communication throughout and would definitely refer anyone to visit them and see Rober More

by kphillips71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CALLAN PERRY, FRED GRIFFEN, Robert Ritter
Report | Print
Oct 17, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for shopping with us at Dodge City of McKinney for your Jeep needs! We appreciate the referrals greatly, and we welcome you back if there is anything additional that our team can help with.

October 13, 2021

Very friendly sales people and managers. Would definitely recommend to find your new or used vehicle More

by Matts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ritter
Report | Print
Oct 13, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for the excellent review, Matt! Congratualtions on your new ride!

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