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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

August 01, 2023

Bailey was extremely thorough and professional, and working through what needed to be done on my vehicle. She had a very pleasant demeanor about her, which is hard to find these days. . More

by gail.kapfhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey, Coleman
Aug 02, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great rating and review. We are happy our Service Team at Dodge City of McKinney was both professional and thorough during your visit. We thank you for your business.

August 01, 2023

Excellent customer service. I was greeted by team member immediately pulling into the drive-through express lane. I was coming for a state inspection. Took less than 30 minutes. More

by 00722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
Aug 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your amazing review of Dodge City of McKinney. We are so glad that you received excellent customer service during your visit and we would be honored to assist you with anything else.

August 01, 2023

service was fast and when I picked it up I was surprised to see that it had been washed. also everybody that I talked to was very helpful. good jog guys!!! More

by planovictor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
my service writer and the cashier lady. forgot there names
Aug 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are so proud to read your wonderful five-star review. Our very helpful Service Team is always here to assist and it makes us happy to learn we provide fast service and a complimentary car wash. Thank you for your business as we value you as a customer.

August 01, 2023

Been purchasing vehicles here since about 10 years ago & I’ve always had great experiences and deals! More

by HERNANDEZROLANDO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS DAVILA, LEE RODRIGUEZ, AL FLORES
Aug 02, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the 5-star review, Hernandez. We are very happy to learn that you consistently have an amazing car-buying experience with our Sales Department on every visit. Your business is valued, and if we can be of any further assistance, please feel free to reach out to us at Dodge City of McKinney.

July 31, 2023

Ryan Parish was very knowledgeable and made my experience better than I could have hoped for. He kept me informed as to the progress on my Gladiator and notified me as soon as it was ready to pick up. Thank More

by rduffy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Aug 01, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, we are honored you took the time to leave us a five-star review. It is wonderful to know that our knowledgeable Service Team kept you informed on the progress of your Jeep Gladiator. If you ever need future assistance, we are more than happy to help at Dodge City of McKinney.

July 31, 2023

First time I went to this dealership and I was taken care of like expected. Bailey was great and very professional. More

by dupeirej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Coleman
Aug 02, 2023 -

Chrysler Jeep Dodge City of McKinney responded

All of us here appreciate you taking the time to leave us this wonderful 5-star review. We are ecstatic to know that you had a great and very professional experience with us. Thank you for choosing Dodge City of McKinney. Have an awesome day!

July 30, 2023

Dale was very humble and thorough and made it happen when it’s started to look like if I didn’t have a chance. More

by lizardcallmecollect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Flores, DALE GRAHAM
Jul 31, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the 5-star review! We are happy to read that you had a respectful, and thorough experience with us on your recent visit. Please don't hesitate to reach out if there's anything more we can do for you here at Dodge City of McKinney.

July 30, 2023

They always provide Great service every time. Usually in a very timely manner and they keep us updated in the progress More

by essary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 31, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the 5-star review, Essary. It is wonderful to learn that you consistently have a great, timely, and efficient experience with our Service Department. Please don't hesitate to reach out if there's anything more we can do for you here at Dodge City of McKinney.

July 30, 2023

Scheduled appt for a Thursday - was told Vehicle would be looked at in a few days. (why the appt then if further wait after dropoff just to start)? Communications / callbacks were delayed much more than sh More

by Dean Swetnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 01, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Dean, We take great pride in how we take care of customers, and I would very much like to discuss the timeliness of your visit and the level of communication you received. When your time permits, please reach out to me directly. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

July 30, 2023

Everybody there is awsome and so helpful! Thanks so much. Luis is an awsome dealer and very helpful with everything. Him and Ricardo delivered my car to my house. Thanks thanks thanks!!! Enjo More

by darlinetharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS PAULIN, RICARDO RODRIGUEZ, JAMES CRAIG
Aug 01, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, we are honored you took the time to leave us a five-star review. It is thrilling to learn that our helpful Sales Department ensured you had a successful buying experience at Dodge City of McKinney. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime.

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