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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,499 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,499 Reviews of Chrysler Jeep Dodge City of McKinney

October 27, 2023

My experience was with the service department. They were outstanding. I want to highlight Ryan Parrish for is great professional service. More

by dgabram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Ryan Parrish - 5 stars.
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Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for sharing this five-star review with us. We're happy to know that our outstanding Service Team provided you with professional service during your visit. Should you need anything, please don't hesitate to reach out to us at Dodge City of McKinney.

October 27, 2023

The dealership is very clean and the service is exceptional I always enjoy bringing my vehicle in More

by brianwatson815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello Brian, thanks for this glowing review! Clean and exceptional assistance is always valued here at Dodge City of McKinney. Come see our Service Team again for any of your future vehicle needs.

October 27, 2023

Fixed as per schedule, thanks, Ryan Parish for the communication, resolution, and getting me back on the road More

by MSANTANAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for this glowing review! It is so great to know our Service Team could fix your vehicle on schedule. Communicative assistance is always valued here at Dodge City of McKinney. Come see us again for any of your future vehicle needs.

October 27, 2023

So i took my 2011 dodge Durango for the recalls and the alternator was one of them so i talk to service advisor about it and told her my alternator burnt all my wires the original alternator than a week la More

by omarpereira1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor bailey
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is respected here at Dodge City of McKinney. I want to have the opportunity to speak with you regarding the alternator repairs and care you received from our Service Team. Please use the email below to provide me with your preferred method of contact. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

Oct 29, 2023 -

omarpereira1990 responded

I just wanted my Durango fixed by rewiring what the original alternator burnt out. The service advisor told me don't worry will fix it for you at no extra charge.

October 27, 2023

Issue was not fixed correct the first time as promised. And they want another $775 to “diagnose” a problem I was told was fixed the last time I spent thousands of dollars. My jeep is now not drivable leavi More

by aguayo_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We take all customer feedback seriously and appreciate you taking the time to share yours. Would you mind emailing me your contact information so that I can reach out to you and further discuss the repairs our Service Team has performed on your vehicle? Sincerely, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 26, 2023

Service ladies and gents were awesome, answered all my questions I had. Had a coffee and snack bar while I waited for my car to get finished. Offered a free car wash even tho it was raining. Thank you! More

by tinawimbley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
October 26, 2023

Michael Patterson was a great salesperson to work with! I am loving my new Jeep Grand Cherokee. Thanks for making the process so easy! More

by kimdoyle88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Patterson, JAMES CRAIG
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Oct 27, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great new Jeep Grand Cherokee and was able to make the overall experience at our dealership an easy and smooth one. If you ever need help with your new purchase, feel free to give us a call here at Dodge City of McKinney!

October 25, 2023

Austin was fantastic to work with, kept me updated, and took great care of my car More

by Hlc76tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cuevas
Report | Print
Oct 26, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello and thank you for this great four-star review! We are thrilled our Service Team provided efficient services and provided updates throughout the process. Please reach out to Dodge City of McKinney if we can be of any further assistance.

October 25, 2023

They always do a great job helping my family find a good car. I’m very satisfied with my purchase. More

by lalisantos31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERTO LOZANO, AL FLORES
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Oct 26, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for taking the time to leave this great review! We are thrilled to know our Sales team always does a great job finding a vehicle for your famous and ensures you are always satisfied with your purchase. Come see us here at Dodge City of McKinney soon.

October 24, 2023

Everytime we have visited there has been friendly staff and very helpful. Always feel satisfied after a visit. More

by VJMMONTELONGO
Recommend Dealer
Yes
Employees Worked With
My financial team was Will, JOE FERGUSON, SHAWN WOODS
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Oct 25, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are grateful for you taking the time to leave this positive review. It makes us proud to know that our friendly team was helpful and left you satisfied after your visit. We look forward to assisting you again at Dodge City of McKinney.

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