Chrysler Jeep Dodge City of McKinney

I was treated fairly and respectful. No pressure sales tactics. The whole staff I dealt with was very professional and curious. I felt that got a good deal on mt purchase. tactics. The whole staff I dealt with was very professional and curious. I felt that got a good deal on mt purchase. More

Dale Graham was great to work with from start to finish. He was very knowledgable but not pushy. He helped structure a deal that included a very fair value for my trade-in. I would go back to this dealershi He was very knowledgable but not pushy. He helped structure a deal that included a very fair value for my trade-in. I would go back to this dealership again and would not hesitate recommending Dale or Dodge City of McKinney! More

David was wonderful. He made the process easy and I pestered the heck out of him with questions, he fulfilled every request and seen to it that we were happy. Thrilled about the free lifetime warranty pestered the heck out of him with questions, he fulfilled every request and seen to it that we were happy. Thrilled about the free lifetime warranty and look forward to doing more business with them in the future when we purchase our next vehicle. Thanks for a seamless process and great vehicle! More

Dale was super helpful with everything. We drove from Katy, and everyone worked to help it go as fast as possible. The website to schedule a virtual appointment didn’t work, and the chat function never g Katy, and everyone worked to help it go as fast as possible. The website to schedule a virtual appointment didn’t work, and the chat function never got me in touch with a rep. However, we eventually got in touch with Dale. More

Doug was great! Very helpful and knowledgeable with the purchase of our 2020 Jeep Wrangler jlu sport. I highly recommend him if you want an honest, straight shooting sales associate. purchase of our 2020 Jeep Wrangler jlu sport. I highly recommend him if you want an honest, straight shooting sales associate. More

The experience was great. Dale Graham and the whole team did an awesome job to make us feel welcome and made the process easy. I would definitely recommend Dale and the team at Dodge City of McKinney. did an awesome job to make us feel welcome and made the process easy. I would definitely recommend Dale and the team at Dodge City of McKinney. More

Nice job done in regards to rotating my tires. It took one and a half hours. Too long that I had to wait. Only bad thing one and a half hours. Too long that I had to wait. Only bad thing More

Dale gives his full attention to the client and works hard to get the deal done timely and to the clients satisfaction. Al goes above and beyond ensuring a full understanding of additional services off hard to get the deal done timely and to the clients satisfaction. Al goes above and beyond ensuring a full understanding of additional services offered. More

I have dealt with Dale Graham for seven years. I have always had a good business transaction feeling with him and Dodge city of McKinney. This is my second jeep grand Cherokee that I have purchased from always had a good business transaction feeling with him and Dodge city of McKinney. This is my second jeep grand Cherokee that I have purchased from Dodge city of McKinney and Dale Graham being my salesman. We communicate oftenAnd the service department has always been clean friendly and accurate. More

There are just too many dealerships in DFW and too many opportunities with online car shopping for a dealership and its salesperson to not offer good service and right a wrong .Please look at all the other opportunities with online car shopping for a dealership and its salesperson to not offer good service and right a wrong .Please look at all the other dealerships before you look at a car at Dodge City in McKinney,Tx. First, before you walk out the door, they press you for a good online review, and immediately start calling you until you complete a review through their review service. I'm thankful I didn't finish that review because my opinion of how they treat customers has changed. We purchased a 2015 Altima on August 1,2020 from Dale Graham at Dodge City. I wanted to get a mechanic over to see the car before we purchased the property, but Dale discouraged it. Dale told us not to worry, while it was an "as is" sale, if something happened related to the condition that they wouldn't leave us in a lurch, however after six months, not to call them. That seemed fair. We have barely owned the car for three weeks. Yesterday the battery needed to be jumped. This morning the car wouldn't start again so we had a mechanic look at it and the mechanic explained it was a bad battery, not old, but bad. We contacted Dale and repeated the conversation we had with him on August 1st. Dale offered to sell us a new battery for $175 but would not agree to pay for the battery replacement. Dale explained that it was like a light bulb and not his responsibility (A $175 light bulb.) We wouldn't have paid what we paid for the car if we knew we would be not only inconvenienced but would have to purchase a part for the car to work within the month. We'll get a new battery elsewhere (at least that way I know it will be a new battery) More