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Chrysler Dodge Jeep Ram of Walla Walla

Walla Walla, WA

4.5
912 Reviews

2695 East Isaacs Avenue

Walla Walla, WA

99362

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912 Reviews of Chrysler Dodge Jeep Ram of Walla Walla

March 22, 2019

Bad service I bought a brand new truck and have had nothing but issues with the truck. They do not stand behind their product or try to keep the customers satisf More

by Wbenbett87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RJ
Mar 22, 2019 -

Chrysler Dodge Jeep Ram of Walla Walla responded

I apologize for your inconvenience and feelings toward our business. Yes, we are a small business and take great pride in our work and sometimes we have to take losses on our end that the manufacturer doesn't reimburse us for. I was hoping that our exceptional service of picking up your vehicle and delivering after the service was done as well as covering the costs of a 3rd brake light and installation would warrant a better recommendation. I can be reached anytime at the dealership at 509-529-9500. Best Regards, Joel Olsen, GM

March 21, 2019

Fun working with these professionals! The dealership was great to work with, they were very knowledgeable and appreciative of our business . I went 400 miles out of my way to deal with the More

by brpgooddays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Olsen, Bob Trudgeon, Greg Torres, Ben Murray
March 19, 2019

Great. Fast. easy experience. This dealership was fast and courteous. Great customer service. No haggling. Strait forward. Easy service. Great for families. Waiting room and snacks More

by Rashell1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Campbell, Greg Torres, Justin Pearson
March 18, 2019

Oil change and tire rotation Got an oil change and tire rotation. Waiting time was minimal and comfortable in the waiting area. Staff were friendly. They even washed my vehicle af More

by jesseecat1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
March 18, 2019

Friendly service The staff was very friendly and got me checked in right away considering this was my first visit to the dealership. I was made aware that one of my ne More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandi Gies, Joshua Franco
March 17, 2019

We love our new truck and the staff who helped us! We came in just to browse, but as soon as Greg started up the beautiful orange ram 1500 it was love at first sight. He was so friendly and helpful. We More

by Jillianh
Recommend Dealer
Yes
Employees Worked With
Greg Torres
March 17, 2019

Wonderful salesman! We had a wonderful salesman Jim that was knowledgeable, kind and patient with us. Jim is the reason we bought a second vehicle from dealership. More

by JC
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jim Cranston
Mar 18, 2019 -

Chrysler Dodge Jeep Ram of Walla Walla responded

Thank you very much for your continued trust in Jim and the products you purchase from us. It was great talking with you today and I look forward to meeting you in the future. Regards, Joel Olsen, GM

March 14, 2019

Quick and easy Looked at a truck on the website while out of town for work. Sales team sent me info and pictures quickly. Once I was able to get to the dealership an More

by eongers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Campbell, Mike Pedrelli, Greg Torres
March 12, 2019

Key fob Staff educated me about my vehicles key style. Brought in my part overnight, despite weather. Got me in immediately, and as always, treated me like More

by Purlslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor "Scooter" Schack, Todd Lightfoot, Jeremy Adamson
March 12, 2019

Good customer service once vehicle looked at Had to wait for 3.5 days for service department to look at vehicle after it was towed there. Once looked at, was fixed in 1 day. More

by Dcrpooh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ
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