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Chrysler Dodge Jeep Ram of Calallen

Corpus Christi, TX

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638 Reviews

3688 IH 69 Access Rd

Corpus Christi, TX

78410

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638 Reviews of Chrysler Dodge Jeep Ram of Calallen

March 17, 2021

Good salesman, good finance manager, terrible accounting. Purchase was signed 1/18, funded 2/1, payoff for trade not done until 5/16. Unacceptable accounting. More

by PERKINS02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Finance Manager, Kevin Martin
Apr 03, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for bringing this to our attention, and we look forward to speaking to you so we can learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d appreciate the opportunity to get more details so we can better understand what happened. Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

Apr 08, 2021 -

PERKINS02 responded

Howdy Zach, Please give me a call or email at your convenience and I would be glad to give you more details about how my experience was in purchasing my Gladiator. Thanks, Justin

March 17, 2021

Sylvester kept me up to date on the progress of my vehicle the entire time. He was friendly and answered all of my questions. Service was quick. More

by WDreyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Esquivel
Mar 17, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

March 17, 2021

Poor communication, still waiting for pay off of my trade in to be completed after a month. I finally got the truck I was looking for but was WAY too much of a hassle. More

by shaunjuarez
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t recognize anyone in sales
Apr 05, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your review. We’re sorry your visit didn’t go as planned, our goal is to make sure everyone leaves happy. We know that we missed the mark here, but we will use your feedback to address these issues with our team. Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

March 17, 2021

Great customer service! I was greeted immediately, shown and test drove vehicle of interest, and deal was made with no hassle. I was interested in a lift kit installation and immediately spoke with staff fo More

by rmsaenz28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Villarreal, Cindy Davis, Lee Levine
Mar 18, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

March 16, 2021

It was my first time taking my truck in for service, staff personnel were very helpful and easy to communicate with. One of them (Melissa in Service) even stayed over after closing just to allow me to More

by rene_safety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Mar 16, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Melissa and our team here at Chrysler Dodge Jeep Ram of Calallen. Please let us know if we can be of any further assistance. We're always happy to help! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

March 16, 2021

Melissa, provides extraordinary customer service, keeps us inform of all necessary information. I had not had this kind of customer services in over a decade. Happy I finally made it in to have my truck s More

by saguirre003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Mar 17, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for choosing Chrysler Dodge Jeep Ram of Calallen, your feedback and rating mean a lot to us. We're glad Melissa and the team delivered such a great experience, and we hope to see you again! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

March 12, 2021

Front desk was attentive, service advisor wasted no time to meet me on the drive and getting the ball rolling. Service was quick and pleasant. More

by FlyinHAWAIIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sly , Cindy Davis, Edwin Fernandez, Melissa Boyd
Mar 12, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Chrysler Dodge Jeep Ram of Calallen. Please don't hesitate to reach out if you need anything else. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501

March 12, 2021

Staff was extremely helpful with my problem. They were considerate and knowledgeable. I will definitely return to this facility the next time I am in the area. More

by JMCOLE121653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Mark Zuniga, Edwin Fernandez, Michael Pieper, Brittany Ross, Matthew Armentor, Sean Lopez, Melissa Boyd
Mar 12, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501

March 12, 2021

First time buyer at this location, what a great experience. Isaac Contreras assisted me from the minute I walked in. I will definitely recommend this CDJR Calallen! More

by Orlando Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Contreras
Mar 12, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Orlando, thank you for sharing your thoughts about your experience with Chrysler Dodge Jeep Ram of Calallen. We appreciate your business and hope to see you again soon! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

March 12, 2021

It was an overall pleasure to get service done at the dealership. In and out in a timely manner. I will be back again to get service done. More

by LEE.LEVINE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Mark Zuniga, Edwin Fernandez, Michael Pieper, Brittany Ross, Matthew Armentor, Sean Lopez, Melissa Boyd
Mar 12, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Lee, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

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