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Chrysler Dodge Jeep Ram of Calallen

Corpus Christi, TX

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638 Reviews

3688 IH 69 Access Rd

Corpus Christi, TX

78410

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638 Reviews of Chrysler Dodge Jeep Ram of Calallen

April 23, 2021

I was kind of dismayed at the response that I got about as I inquired about the car. I tried to contact the initial sales person and was told he was to busy. I stated that I had already gone to the bank fo More

by HALLOWERY1
Recommend Dealer
No
Employees Worked With
Juan Ochoa, Lee Levine
May 10, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 22, 2021

Waited 5hrs for new tires and an alignment, should’ve taken 2.5hrs. No updates were given. Cindy made rude comment about Jeep’s name. More

by JULIE_MOORE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Davis, Sean Lopez
May 09, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Julie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 19, 2021

I forgot her name but she was amazingly welcoming and lobby is so clean and spacious 👍🏻 I will definitely be doing my service in Calallen. More

by MIDAB106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Melissa Boyd
Apr 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

We are very happy to hear Melissa and Cindy provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 19, 2021

I was very pleased with Lee as a salesperson and drove out with a new vehicle I would certainly send someone else over Thanks Joyce Wright More

by JAW4400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Levine
Apr 19, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

It's great to hear, Joyce, that Lee was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Chrysler Dodge Jeep Ram of Calallen! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

April 17, 2021

Thank you so much Melissa for getting me in and out while I was on the road. Great quality service. Next time I need service and I’m in the area I will definitely stop by More

by J.MORENOIHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Apr 18, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your kind words for Melissa, and for taking the time to leave us this wonderful feedback! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 16, 2021

Service was quick and friendly. Two main components I always look for when having my vehicle serviced. Sylvester was great to work with. Thank you. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester, Juan Ochoa
Apr 18, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to share your thoughts on working with Sylvester and our team. We're glad to hear we delivered such a great experience! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 16, 2021

The woman who assisted me the day I went in was rude and unprofessional. She tried explaining what I needed to do for the recall on my vehicle but didn’t have the accurate information. When I asked if my ve More

by cassyreyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Boyd
May 03, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello Mrs. Reyna, I spoke with you the other day about this and wanted to say I do appreciate the conversation and to let you know it has been addressed. I do hope after our conversation you will give us another try to earn your business back and give you the proper CDJR of Calallen Customer Service that you as a customer deserve. Thank you again for the phone call and conversation Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 15, 2021

treated very well during whole process, will use this facility again as needed, thank millisa for the whataburger and fries for lunch, Thank you Art More

by norarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
Apr 15, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

It's great to hear that Art was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Chrysler Dodge Jeep Ram of Calallen! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 14, 2021

Came in for undercoating and spare key. Everyone was friendly and helpful and they completed the job earlier than expected. Will definitely use the service department again. More

by LTKJ2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Davis, Edwin Fernandez, Brittany Ross, Lee Levine
Apr 14, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

Thanks for sharing your thoughts about your service experience with Chrysler Dodge Jeep Ram of Calallen. We appreciate your business and hope to see you again soon! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Matt Armentor, Service Manager of Lithia CDJR of Calallen MArmentor@lithia.com 631-420-1501 Zach Lindberg.GM /Lithia CDJR of Calallen ZLindberg@lithia.com 631-420-6123

April 14, 2021

We started with Terri, who was great but had to go to class. And ended up with Lee, who was fantastic. We were there until almost midnight, and bartered a bit back and forth. But it wasn’t as painful as More

by LTKJ2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy was great too. , Terry Murphy, Lee Levine
Apr 14, 2021 -

Chrysler Dodge Jeep Ram of Calallen responded

It's fantastic to hear that Terry provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Chrysler Dodge Jeep Ram of Calallen! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Zach Lindberg, GM/Lithia CDJR of Calallen Zlindberg@lithiacom 361-420-6123

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