Chippewa Valley Mazda - Service Center
Chippewa Falls, WI
618 Reviews of Chippewa Valley Mazda - Service Center
Brought car in for oil change. Seating area to wait did not have enough room. For everyone to sit without being on top of each other smashed together. I stood. Not offered seat an Seating area to wait did not have enough room. For everyone to sit without being on top of each other smashed together. I stood. Not offered seat anywhere else. Sat when seat became available on my own without being cram packed. Need a better facility. Car came through done. Saw it but took awhile to get called to leave. Puzzling. More
The service department was there when I needed them the most. My truck broke down on me on my way home after working night shift. Caleb from the service department was friendly, professional, and accommoda most. My truck broke down on me on my way home after working night shift. Caleb from the service department was friendly, professional, and accommodating he got my truck in and had it fixed and back on the road in no time. More
Excellent customer service. My service was completed in the timeframe they said it would be, the online booking for service is also easy. My service was completed in the timeframe they said it would be, the online booking for service is also easy. More
They had arranged to pick up my vehicle at my workplace and somehow that communication got mixed up so I had to call them and remind them to come and get it. They did finally get it. Unfortunately it wasn’ and somehow that communication got mixed up so I had to call them and remind them to come and get it. They did finally get it. Unfortunately it wasn’t done when I got done with work, but they were very nice and picked me up and brought me to the dealership. Overall they were very kind. More
Horrible customer service. Communication stopped once I purchased. Underlying vehicle issues arose weeks after purchase and extra specs I had upgraded to were not worth it rega Communication stopped once I purchased. Underlying vehicle issues arose weeks after purchase and extra specs I had upgraded to were not worth it regarding the rust cancer they simply “covered” up. Customer service representative Miguel, spoke as if common sense was the factor and I have say, was very subtle in his rudeness which was extremely insulting, and which only set the tone for the rest of my experience. This will be the last time I buy from this dealer. More