Chippewa Valley Mazda - Service Center

Trevor and Trent were very professional and informative throughout. The inspection video & summary at the conclusion of the appointment made it feel like they had my best interests in mind, and the work wa throughout. The inspection video & summary at the conclusion of the appointment made it feel like they had my best interests in mind, and the work was completed quickly. Highly recommend! More

Both Trevor and Jasmine were great. Overall good communication and answered all questions that were asked. Smooth process. Overall good communication and answered all questions that were asked. Smooth process. More

We have serviced our car at Mazda since we moved here however never have we had our vehicle washed, which is completely contrary to other service centers we've used. however never have we had our vehicle washed, which is completely contrary to other service centers we've used. More

We get exceptional service every time we visit-whether it’s an appointment or not. it’s an appointment or not. More

Very good. Fast, efficient, and easy to schedule. Nice waiting area. Good job y'all. Fast, efficient, and easy to schedule. Nice waiting area. Good job y'all. More

He is always friendly and great to work with, always have a good experience. Excellent!! a good experience. Excellent!! More

Appreciate reminder calls from dealer when maintenance due. Quick to get in for an appt. Flexible hours. Pleasant staff. Like the videos sent so one can see problem areas, etc. due. Quick to get in for an appt. Flexible hours. Pleasant staff. Like the videos sent so one can see problem areas, etc. More

Wish we would of never stopped there. got a car we do not like and would be charged over thousand dollars to take it back. got a car we do not like and would be charged over thousand dollars to take it back. More

I just can't say how horrible the service center employees are and service managers at this place, they know nothing about customer service. Don't care about your used car you bought there or your s employees are and service managers at this place, they know nothing about customer service. Don't care about your used car you bought there or your safety, fought with them for hours and nothing. Wouldn't work with us at all. Plus no call back when the vehicle was done, I had to call then several times still no call back, I had to go they to see if it was done, imagine that! It was done so they diagnosed it said what was wrong,also told us your ball joints were lose, now wouldn't you think if that when they looked at the car, had it on the hoist, maybe a call or something to fix it!!! Nothing, they were going to let my daughter take the car and drive it with kids in it!! WOW!!! That there tells me how they care, all they are worried about is there money, oh!! Plus, people check your receipts closely, they will charge you for things that don't need to be done, plus found out the charged 100% markup on all there parts!!! THEY ARE NOT HONEST AT THIS PLACE GUYS!!! I WOULD STAY AWAY! NOTHING BUT A HASSLE AND HEADACHES THAT YOU DON'T NEED!! NEVER BUY FROM THIS PLACE!!IF YOU DO! GOOD LUCK!!! THIS IS THE SECOND VEHICLE WE BOUGHT HERE, NEVER AGAIN!! both cars are a piece, so much money we stuck into these, not to mention the extended warranty, they don't back that up at all. Must be to much paperwork for them or something. This is just one issue of many with this place. And I am not the kind of person to complain on things but this place hit that spot, as it will with all of you.I CAN GUARANTEE THAT!! SO THE ONE STAR RATING WAS BEING NICE, LOL WISH IT WOULD GO TO THE NEGATIVES LOL. More

Excellent customer service. Went above and beyond to help us through the process. Would definitely do business again Went above and beyond to help us through the process. Would definitely do business again More