Chippewa Valley Mazda - Service Center

I am a new Mazda owner. I purchased t vehicle at Inver Grove, MN and had a great experience; start to finish. When it came time to secure my vehicle, I thought I’d bring it I purchased t vehicle at Inver Grove, MN and had a great experience; start to finish. When it came time to secure my vehicle, I thought I’d bring it to the Mazda service center nearest to my business in LaCrosse. Not a good idea and that’s a review I’ll be leaving on their site. Needless to say, I did not reschedule my appt there, and chose Chippewa Valley Mazda. Wow. I cannot be more impressed. I had a service soon light on, and a recall to check out. I was met by welcoming personnel, and the service dept got to my vehicle immediately. Personnel came to the customer waiting area four times to update me on what was being done. Then, I got a text message with a video from the tech working on my CX-90! The video was of my actual vehicle, and staff explaining what was diagnosed, etc. All of my questions were answered, work was completed in a timely fashion, staff was thorough and friendly. I sincerely could not have asked for better service. (And there’s a Mazda shop in LaX who should truly get training from you all.) THANK YOU 👍🏼😊 More

Helpful staff. Great cars. I love how they inspect everything and let you know how things are looking before sending you on your way. Great cars. I love how they inspect everything and let you know how things are looking before sending you on your way. More

Your Service Advisor was very helpful and courteous. He also adjusted my bill (for oil change and tire rotation) even though I just missed out on Mazda's email special. Now that's what I call treating a He also adjusted my bill (for oil change and tire rotation) even though I just missed out on Mazda's email special. Now that's what I call treating a customer right and will keep me; coming back! More

I will continue leasing from CV Mazda. They are very personable and prompt in service. Their building is clean and comfortable. They are very personable and prompt in service. Their building is clean and comfortable. More

They always do good work for us and we can always trust them thank you them thank you More

Chippewa Valley Mazda is a great dealership love the customer service, and attention to detail. customer service, and attention to detail. More

Great job done every time. Always keeps you informed as they check and work on your vehicle. Always keeps you informed as they check and work on your vehicle. More

The staff here are amazing ! ! They are very good about giving you updates on your vehicle if it’s in the shop and very true to the quotes they make. The shuttle service is very ! They are very good about giving you updates on your vehicle if it’s in the shop and very true to the quotes they make. The shuttle service is very nice also ! More

The service was excellent the staff friendly and helpful. The beverages and snacks were a nice touch. I have always had a positive experience at MAZDA. The car I bought there in 2013 still running like a clo The beverages and snacks were a nice touch. I have always had a positive experience at MAZDA. The car I bought there in 2013 still running like a clock. More

The repair staff did a good job keeping me updated, even with a couple videos, to my pleasant surprise. And they were up front about what was needed to be done and the cost. There were no unpleasant surpris with a couple videos, to my pleasant surprise. And they were up front about what was needed to be done and the cost. There were no unpleasant surprises. Thanks for the good service! More