Chippewa Valley Mazda - Service Center

Heather was very personable and kept me well informed of the issues I had my vehicle in for. the issues I had my vehicle in for. More

I have to say Cory at the service desk was excellent on letting me know step by step of my service. letting me know step by step of my service. More

It was great. The only problem is the constant emails about leaving reviews. Can’t I just pay for my service and be done? The only problem is the constant emails about leaving reviews. Can’t I just pay for my service and be done? More

Excellent service, everything was on time, the reports they sent me about the maintenance was really good they sent me about the maintenance was really good More

Service manager was upfront and honest regarding tire rotation. He was very professional and polite. rotation. He was very professional and polite. More

Then woman at the desk upon arrival was very pleasant and friendly, and extremely professional. friendly, and extremely professional. More

Service was professional, timely & friendly. Was happy to have received a coupon via email that I used. Was happy to have received a coupon via email that I used. More

2 grievances with the service center. When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there w When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there when we test drove it, so I was willing to accept it "as-is". HOWEVER, when we just mentioned it to them in case they were willing to touch it up, they tried to say they thought we must have forced the windshield wiper up - on a new car, the night we bought it? I was willing to set that aside. Bought our 2018 Dodge Ram from them. Again, agreed to the rust protection package. HOWEVER, picking up the Dodge after getting rustproofing, I noticed the chasis/frame didn't appear to have anything sprayed on it.. Do you just apply some wax for rustproofing of the frame? Do you just rely on the rustproofing Mazda's come with from factory, and upcharge to apply some wax? Anyway, nothing that would actually rustproof my undercarriage was applied to the frame of my truck. For that, 2 strikes, I give 2 stars. More

The people were very polite and respectful. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. More

Friendly, timely, and very helpful service. Was very knowledgeable and offered to help further by providing me a coupon to help pay for service. Was very knowledgeable and offered to help further by providing me a coupon to help pay for service. More