Chippewa Valley Mazda - Service Center
Chippewa Falls, WI
676 Reviews of Chippewa Valley Mazda - Service Center
Great customer service and friendly service department. Convenient and reliable service. Appropriate response and wait time Convenient and reliable service. Appropriate response and wait time More
I have always had great service here. Service was quick. The staff is knowledgeable and friendly. Service was quick. The staff is knowledgeable and friendly. More
Taylor did a great job providing information on the car we were interested in. He even took custom videos to highlight things I asked about so we could avoid a wasted trip which is a couple of hours one w we were interested in. He even took custom videos to highlight things I asked about so we could avoid a wasted trip which is a couple of hours one way. The purchase experience itself was the best I've had since I bought my first car in 1988 with cash (when cash was still king at a dealership.) There were a few issues that came up within a couple weeks after we took it home but they stood behind the sale and fully honored their used car 30 day warranty. They fixed everything even though it was a couple of grand. Trevor and Heather were great to work with and made sure we were not left stranded while the car was in for repairs. I'll 100% check here first when we are looking for our next car More
Trevor was helpful and accommodating. You could tell he really cared about the service he provided and his customers. It was a little frustrating not getting updates on our vehicle’s You could tell he really cared about the service he provided and his customers. It was a little frustrating not getting updates on our vehicle’s progress. We had to call multiple times to get updates. It would’ve been nice to know when our part was in, when they started working on it and etc. we understood that they were waiting for a part but it would’ve been nice to get a little more communication. More
Got me in two hours early, always given great service, and very polite staff. Very happy. and very polite staff. Very happy. More
Heather is awesome ! She found a discount coupon and saved me money on the oil change. She is always pleasant and creates a comfortable atmosphere. She found a discount coupon and saved me money on the oil change. She is always pleasant and creates a comfortable atmosphere. More
CV Mazda always goes above and beyond. They do the basics of what I need and then help me out with other issues like a broken center console and milk spilled on my carpet. Always friendly They do the basics of what I need and then help me out with other issues like a broken center console and milk spilled on my carpet. Always friendly and respectful, and accommodating to me whenever they can be. I originally bought my car from Kyle. If you are looking to buy, ask for Kyle! He is so friendly, helpful, and relatable. More
I found Heather to be very personable and professional. She communicated with me regarding what was completed and answered my questions regarding future maintenance items I was wondering about. They had my She communicated with me regarding what was completed and answered my questions regarding future maintenance items I was wondering about. They had my car done quicker than expected. . More
I had my vehicle repaired there for electronics. Both door handles are scraped or scratched with some sort of red paint that i cant get off when i tried to scrub it off. Not sure if it is scraped Both door handles are scraped or scratched with some sort of red paint that i cant get off when i tried to scrub it off. Not sure if it is scraped or paint or both. Driver front door handle and passenger front door handle. More
I cannot speak highly enough of Chippewa Valley Mazda, Hands down AMAZING. Heather King you are absolutely amazing and provide the best customer service!! And we LOVE LOVE LOVE when you send us videos o Hands down AMAZING. Heather King you are absolutely amazing and provide the best customer service!! And we LOVE LOVE LOVE when you send us videos of our vehicle. Thank you all!! More