Chippewa Valley Mazda

Very helpful people throughout the buying process. We would recommend Trevor who helped us. They searched and found the color combination my wife wanted. We would recommend Trevor who helped us. They searched and found the color combination my wife wanted. More

Britten was a great sales rep. He was not pushy and didn’t try to steer to toward something we were not interested in. He listened to what we wanted and then gave us input and sugg He was not pushy and didn’t try to steer to toward something we were not interested in. He listened to what we wanted and then gave us input and suggestions. More

Everyone was very friendly and my oil change was done timely. I will come back to this service center. timely. I will come back to this service center. More

As always, everyone was friendly, professional and the service was top drawer. This is an exceptional dealership staffed with exceptional people. service was top drawer. This is an exceptional dealership staffed with exceptional people. More

Very cheerful greeting, service was done in a quick & timely manner. Any questions were answered in a friendly wsy timely manner. Any questions were answered in a friendly wsy More

Heather provided wonderful customer service and was extremely pleasant and friendly. I greatly appreciated the service and will be back! extremely pleasant and friendly. I greatly appreciated the service and will be back! More

I find it is always a pleasant experience to work with Chippewa Valley Mazda, so thank you! Chippewa Valley Mazda, so thank you! More

Chippewa Valley Mazda always exceeds my expectation with excellent customer service, accurate time estimates, and videos of inspection and work completed. excellent customer service, accurate time estimates, and videos of inspection and work completed. More

I recently purchased a vehicle from this dealership, working with Bryce. Overall, my experience was mixed but leaned positive due to a few standout benefits. The vehicle pricing was excellent, and I working with Bryce. Overall, my experience was mixed but leaned positive due to a few standout benefits. The vehicle pricing was excellent, and I appreciated the free delivery and reasonable doc fees. Since I purchased from out of state, I was especially grateful they handled the license plate and extended the tabs by an additional two months, sparing me a trip to the DMV. Bryce also provided a thorough walkaround video highlighting any imperfections, which made me feel more confident buying sight unseen. The process, however, felt longer than necessary. While I appreciated the flexibility to put my entire insurance check down, I encountered issues with pricing transparency. My payment initially included two warranties and a higher-than-expected interest rate, which I only discovered after asking for itemized pricing. Although adjustments were eventually made, I didn’t appreciate the pressure to purchase an expensive warranty or the lack of clarity regarding its cost. The vehicle itself was priced well but needed some routine maintenance, including new tires, which surprised me given the low mileage (35k). Despite these concerns, I would consider returning to this dealership for future purchases. The convenience of delivery and avoiding a day at the dealership were significant perks. However, I hope they improve transparency in pricing and streamline the purchasing process. More

Very very very very very very very very very very very very very very good very very very good More