Chippewa Valley Mazda

My questions were answered by what I asked for. They gave me extra coverage as well which made me feel better They gave me extra coverage as well which made me feel better More

Always feel confident with their service department. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. More

Dishonest sales people, incompetent services techs. Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 dollars. Car was being "sold as is",upon a test drive I immediately noticed issues with the car that I paid to be fixed by the dealerships service techs. Dropped my car off on 8/14/2024 and picked it back up on 8/15/2024 from the dealership and still had all the same issues I dropped it off with. Struts needed to be replaced but they told me it was sway links. They get the car and determine sway links are good but that a bushing need to be replaced. They replaced the bushing and this did nothing to remedy the loud obnoxious squeaking noise the car makes when driving down the street. Car also needed a fan relay switch to be replaced on bank 1 to fix the issue of the radiator fan not working. This was also ignored. The fix was a simple as replacing the relay switch the cost about 15 dollars. So much for "customer satisfaction". Then I call to complain about these issues and I'm met with poor attitudes and unprofessional sales people who claim "we understand". Thank you Chippewa valley mazda for making my 16 year old daughter's first car buying experience a horrible one. She learned a lot. More

An overall pleasant experience, they were transparent and very receptive to any questions that I had. very receptive to any questions that I had. More

Super helpful, very open about things like probably cars may have. They won’t lie to you just to get you to buy the car may have. They won’t lie to you just to get you to buy the car More

I would leave zero stars, but it won’t let me. Would never go here again or recommend to anyone. Would never go here again or recommend to anyone. More

They are a best dealer ship around and they are honest. I would buy vehicles from them in the future. I would buy vehicles from them in the future. More

Good customer service. Very friendly and explained things and answered all my questions Gave me options! Very friendly and explained things and answered all my questions Gave me options! More

From the time I drove into garage to leaving, excellent customer service. Knowledgeable staff, kept me informed & I love the video of the work being completed. Totally impressed with Trevor & Chippewa Val customer service. Knowledgeable staff, kept me informed & I love the video of the work being completed. Totally impressed with Trevor & Chippewa Valley Mazda! More

Issues not able to be fully diagnosed. I thought $180 was pretty steep for less than 1hr of work and referring me to a body shop for further diagnostic and potential repair. All interactio I thought $180 was pretty steep for less than 1hr of work and referring me to a body shop for further diagnostic and potential repair. All interactions were cordial and nice, however. More