Chippewa Valley Mazda

Bryce was amazing to work with! After a bad experience at another dealership in town, he made me feel seen and heard, and like I was an important customer. Easy transaction, start t After a bad experience at another dealership in town, he made me feel seen and heard, and like I was an important customer. Easy transaction, start to finish. More

I appreciated the low pressure up front sales approach. It was nice to have someone listen to me as a customer. It was nice to have someone listen to me as a customer. More

Bill, Clay, and especially Hunter were instrumental in helping us find a new family vehicle that had our desired features and fit our budget. Talk about a great place and family of dealerships to buy from helping us find a new family vehicle that had our desired features and fit our budget. Talk about a great place and family of dealerships to buy from! More

Great customer service; listening and explaining all questions in detail; make buying process easier and helpful for delivering questions in detail; make buying process easier and helpful for delivering More

I’ve always had good experiences here. They don’t push unnecessary services on you. They only recommend items that are truly needed. The wrap up videos are very helpful. They don’t push unnecessary services on you. They only recommend items that are truly needed. The wrap up videos are very helpful. More

They provided fast and efficient services. They answered any questions I had and were very helpful. They answered any questions I had and were very helpful. More

Very conscientious really knew his business and what needed to be done very impressed with everyone there needed to be done very impressed with everyone there More

My questions were answered by what I asked for. They gave me extra coverage as well which made me feel better They gave me extra coverage as well which made me feel better More

Always feel confident with their service department. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. Their staff is friendly and easy to work with. Not crazy about the. scheduling process. More

Dishonest sales people, incompetent services techs. Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 Bought a car from this place and was deceptively sold an environmental protection package I was led to believe was 129 dollars. It was actually 1000 dollars. Car was being "sold as is",upon a test drive I immediately noticed issues with the car that I paid to be fixed by the dealerships service techs. Dropped my car off on 8/14/2024 and picked it back up on 8/15/2024 from the dealership and still had all the same issues I dropped it off with. Struts needed to be replaced but they told me it was sway links. They get the car and determine sway links are good but that a bushing need to be replaced. They replaced the bushing and this did nothing to remedy the loud obnoxious squeaking noise the car makes when driving down the street. Car also needed a fan relay switch to be replaced on bank 1 to fix the issue of the radiator fan not working. This was also ignored. The fix was a simple as replacing the relay switch the cost about 15 dollars. So much for "customer satisfaction". Then I call to complain about these issues and I'm met with poor attitudes and unprofessional sales people who claim "we understand". Thank you Chippewa valley mazda for making my 16 year old daughter's first car buying experience a horrible one. She learned a lot. More