Chico Nissan

Friendly people. All questions answered. Ar clean and ready. Reasonable prices and complete check of tires. All questions answered. Ar clean and ready. Reasonable prices and complete check of tires. More

Very happy with professionalism and thoroughness of inspection completed. Good communication and guidance regarding repairs needed. inspection completed. Good communication and guidance regarding repairs needed. More

Update on 9/11/23: Well, it happened again and I’m gonna have to part ways with Chico Nissan. After reminding the service advisor of my sensitivity to cleaning up after an oil change at the start of my visi have to part ways with Chico Nissan. After reminding the service advisor of my sensitivity to cleaning up after an oil change at the start of my visit (something I don’t feel like I should have to do), I got home, looked at the undercarriage, and found oil residue dripping and sprayed all over the undercarriage components. Is it really that much to expect someone to clean up when getting service from the dealership charging nearly $200 per hour? On top of this they were kind to offer a complimentary car wash. Problem is they seemed to wash with their used dirty water and then left the car to drip dry. At 95 degrees outside, the water spots are now set on the glass and finish. Sure, they will come out but yours truly gets to do that extra work. Additionally, you should check your wash equipment. Your brush left a big plastic scuff mark down the length of my camper shell. It came out with 15 minutes of rubbing compound thankfully. I don’t suggest you just randomly spray engine compartment dressing under my hood without properly wiping it down. You left wet, greasy spots that I had to clean up. Really guys, come on. When I get home from paying premium prices for dealer service, I should not have to do a bunch of extra work. Sorry we need to part ways. You had your second chance and you blew it. Never again! ************ Previously, I’ve been very happy with Chico Nissan. That changed a bit today after I discovered oil dripping from the undercarriage of my truck after getting an oil change. Apparently the technician did not bother to clean up after doing the job. My service advisor and the service manager were very apologetic and professional and took care of the mess upon notification. I appreciate that. Nevertheless, this rating is the best I can offer even with the prompt attention paid to the situation. It’s appalling to me that premium dealer service at their premium prices can be so technically deficient. When things like this happen, it calls the competence and professionalism of the whole operation into question. I wonder what other details they overlooked in servicing my truck. I probably will be back to have my truck serviced again. But if it happens again, I’ll never go back. More

I have been leasing nine years. I have never felt pressured like so many other dealerships. Great service dept as well. I have never felt pressured like so many other dealerships. Great service dept as well. More

Chico Nissan is great, I have purchased 5 cars from them and each time was a great experience. I keep going back because they have great maintenance service, and they are always available if I need an appoi and each time was a great experience. I keep going back because they have great maintenance service, and they are always available if I need an appointment or have a question. Today I went in because my car said to replace the battery in my key fob, I had no idea how to do that. Frank took care of it right away. Never disappointed in Chico Nissan. More

Got my rear differential repaired/replaced warranty paid so was very pleased with it. Got it finished in a few days. Thanks for everything. Randy W. so was very pleased with it. Got it finished in a few days. Thanks for everything. Randy W. More

Back in October 2022 I was visiting my sister and her family. I had been looking for a new vehicle and I had basically secured a sale in Antioch, CA on that following Monday. I was about to get on the family. I had been looking for a new vehicle and I had basically secured a sale in Antioch, CA on that following Monday. I was about to get on the freeway and I stopped in to see what they had. I was greeted by a really nice guy Bazahad I am sure the spelling of his name is wrong but he was a great salesman. We looked at several different cars and because I had my identity stolen the year before my credit score was low, and he worked the numbers and made it happen. The down payment I couldn't secure because I was waiting for my new debt card in the mail. So he entrusted me to pay. I left that day really excited and traded in my other car. So my check bounced because the other dealer cashed it. It was a mess so I called and the staff was understanding and friendly and they gave me time to pay. I paid it off about three months later making payments. I was really happy that they were so professional and kind. Since then I have refinanced my vehicle and almost paid it off. I have put a lot of miles on my vehicle so I will be trading it in maybe in a year or two after its paid off. They made my car buying experience very easy and I hope my next one is like that too. I almost want to drive three hours just to see what they have because they were so professional. Anyway, I recommend them if you are buying a new automobile. More

Was one of the worst car buying experiences I have ever had and I have bought at least 5 new cars in the past and two of them from Chico Nissan. There was information not told to me about said new car that had and I have bought at least 5 new cars in the past and two of them from Chico Nissan. There was information not told to me about said new car that had 1500 miles on the car and I was lied to multiple times. The car was very dirty, a few flaws and their customer service was very poor We’d never recommend them to anyone More

Dealer is a complete rip off, got an estimate for transmission service and it was twice what the other Nissan dealer quoted. This is my Last call to this dealership. Buyer beware! transmission service and it was twice what the other Nissan dealer quoted. This is my Last call to this dealership. Buyer beware! More

Dishonest and trys every little trick to get money out of the customer. Buyer beware! the customer. Buyer beware! More