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Chevrolet of Watsonville - Service Center
Watsonville, CA
10 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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10 Reviews of Chevrolet of Watsonville - Service Center
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October 28, 2024
I have a 1993 C4 Chevrolet Corvette 40th Anniversary edition. After a frustrating time of trying to find qualified C4 Corvette technician/mechanic, I finally hit the jackpot with Chevrolet of Watsonvill edition. After a frustrating time of trying to find qualified C4 Corvette technician/mechanic, I finally hit the jackpot with Chevrolet of Watsonville's Service Department. My service rep, Alex Gil, is the consummate professional. He told me he had a C4 tech that was brilliant. I transported my car to them and they went through every system and then some to bring my Corvette up to today's safety standards, Alex bent over backwards to work with me, to seek out hard to find OEM and reproduced OEM products to keep my 'Survivor' as original as possible. I can't thank Alex and his crew enough for their professionalism, work ethic, and customer service care beyond anything that was expected. I will continue to only use Chevrolet of Watsonville for all my car needs from this point forward. You won't be disappointed, bur quite the opposite. Geoffrey W. Scotts Valley, CA More
by Geoffrey W.
Employees Worked With
Alex Gil
October 24, 2024
I continue to make the trip to Watsonville for the service. Always satisfied! Bought the Colorado new from Watsonville Chevrolet 8 yrs ago and have appreciated the customer service and quality work. service. Always satisfied! Bought the Colorado new from Watsonville Chevrolet 8 yrs ago and have appreciated the customer service and quality work. More
by jpeck229
Employees Worked With
Serafin Toledo
August 22, 2024
Watsonville Chevrolet. They did a fantastic job on my truck. Outstanding customer service. I had the gear oil changed in the differentials front and rear as I have a 4-whee They did a fantastic job on my truck. Outstanding customer service. I had the gear oil changed in the differentials front and rear as I have a 4-wheel drive. In addition, I had the oil changed. They also lubed all needed areas underneath the truck. While I waited, I had a cup of coffee, relaxed and watched a little bit of television. I think the only thing that could have made it better was if Watsonville Chevrolet had some donuts to offer those who were waiting for their vehicles to be finished. That might be asking a little bit too much, but never hurts to ask. Overall, I'd give them a perfect 10 score. As for my service advisor, Alex is just super fantastic. There's nobody that I'd rather go to when it comes to servicing my vehicle. Thank you, Alex, for a fantastic job. More
by shasta2023
Employees Worked With
Alex
May 16, 2024
it’s unfortunate that I have to give one star. Completely awful every single experience I’ve ever had at this place and most recently with my last service they didn’t put engine oil in my car so m Completely awful every single experience I’ve ever had at this place and most recently with my last service they didn’t put engine oil in my car so my engine blew. I couldn’t even be helped from my service advisor Martin. I guess I was an inconvenience as I came in on a tow truck as he was spinning around in his office chair on his lunch break. This is a joke. It’s filled with inconsistency, recklessness, unprofessionalism and flat out rude people, don’t risk your money your vehicle or your time at this Establishment. More
by Shasta
Employees Worked With
Martin Avila
May 06, 2024
Always professional and friendly and does clean job on any work done to my truck. any work done to my truck. More
by a.cobos141
January 02, 2024
Great Customer service! !!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and !!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and Cool!!! More
by clarachavez
Employees Worked With
Melvin Cooper, Alex Gil
May 06, 2023
I have less then 2,000 miles on my 2019 Chevrolet High Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Than Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Thank You. More
by corralitosdream
Employees Worked With
Alex Gil
April 18, 2019
They Crashed my truck while in for auto checkup I came to get my truck for a 15k mile maintenance and an auto detail. During this service Work, they somehow crashed my car, destroyed the Quater Rea I came to get my truck for a 15k mile maintenance and an auto detail. During this service Work, they somehow crashed my car, destroyed the Quater Rear Panel and then when I picked it up they denied responsibility, I had to take them to court and they conviently did not have video footage of that day. The dealership owners, Mr Melvin Cooper, only called me back after several days of trying to reach him and threatening to take him to civil court, and told me that there was nothing he could do and nothing I could prove! Essentially they forced me to open an insurance claim to fix my car, we are still in the process of trying to recover our damages. The reason he never put his name on this store when he bought it is because he has such a horrible reputation. I wish I knew of his illeagal business practices beforehand. More
by CHEVROLETOFWATSONVILLESUX
Employees Worked With
MELVIN COOPER
